Aaron Queen
Forum Replies Created
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Forum: Reviews
In reply to: [WP Customer Reviews] Waste of timeSorry for the frustration. The pro version isn’t even available yet, but we do have some teasers in this version for what to expect. There shouldn’t be anything that can’t be customized.
Others have had no problem adjusting the plugin. It isn’t plug and play. It does require some styling in your theme, so it matches your theme. Nobody can make a plugin that works on every theme out there. It was tested on the themes that ship with WP for the past few years, and several popular themes, and was made to look well on all of them.
Forum: Plugins
In reply to: [WP Customer Reviews] view more doesn't show moreSubmit a ticket to our official bug tracker. Link is on the plugin settings page. You can put your URL in there so we can testablish it out. Make sure it is broken so I can debug. Sometimes I don’t look at them right away, so you can set up a private page to use for debugging. Thanks.
Forum: Plugins
In reply to: [WP Customer Reviews] display review count and rating valueYou are posting in the community support forum. Try asking on our official support system. The link is on the plugin settings page.
Just released 3.1.2 to address this. Thank you @tonyzeoli for nudging us in the right direction on this. I’m very satisfied with the update and it makes it much easier and less confusing to get started with the plugin.
Settings screenshot : http://screencast.com/t/Wj6iKsYbfNnF
We’re working on it. I’ll try to have an update out soon. To put it in context, we’ve had one user complain out of 300,000 downloads.
In v2, it was easier to understand. In v3, I rewrote the entire plugin. Design is not my strong suit, and I changed some of the activation process. I actually installed a plugin (very popular one) last night which forced me to enter an email, just to activate my free api key. I did not like it, but I didn’t mind either. I understand where you are coming from, and I’ll try to find a middle ground.
We’re looking into a better way to perform the initial plugin activation. I agree that it is confusing and appears to require you to enter an email address, which it does not.
While it states to enter your email address <b>if</b you want to receive updates, the flow is absolutely confusing. I’m looking into a method to make it multi-step, better wording, or some type of separation to make it more clear.
What we don’t want is for people to believe they are required to enter an email address, or display a “powered by” link to use the plugin. While we’d love everybody to choose both options, it’s never been required.
Forum: Reviews
In reply to: [WP Customer Reviews] no email notification!It should be emailing the WP notification email address ( http://screencast.com/t/qHg32Awc )
If it is not, let me know and I’ll look at it again.
Forum: Plugins
In reply to: [WP Customer Reviews] Round down values in string {{aggregate_rating}}Can you submit a ticket for this to our support system? Link is on the plugin settings page?
Forum: Plugins
In reply to: [WP Customer Reviews] Not Php 7 readyI believe this is fixed in 3.1.0 🙂
Forum: Plugins
In reply to: [WP Customer Reviews] PHP 7.0 conflict with WooCommerceSorry for the late reply on this. I don’t usually monitor the WP forums and instead depend on bug reports being submitted to our ticketing system ( plugin settings page has a link ) – this should be fixed in 3.1.0
Forum: Plugins
In reply to: [WP Customer Reviews] Review has been posted but needs approvalSomething must be scheduling it. Normally, I just go into the post and tell it to publish, and it does. I know WP does have a schedule option, but you usually have to tell it to do that.
Forum: Plugins
In reply to: [WP Customer Reviews] Review has been posted but needs approvalYou just have to edit (or quick edit) and publish it, just like any other WP post.
Forum: Plugins
In reply to: [WP Customer Reviews] Delete All Reviews tool accessible by anyone?Typing YES would have given you an error, but the appearance of a security problem is an issue for me. I’ve released 3.0.8 which fixes this and one more deprecation issue that others were getting with Yoast SEO plugin. Try the same direct file access in 3.0.8 and it should outright deny you 🙂
All custom post types must have a post ID. If they don’t have one, it isn’t really a WP custom post. If you don’t have an ID that you can use, the plugin won’t work in the new version. If needed, you can however, just create a dummy page/post (enable WP Customer Reviews on it and enter product/business info) and use it’s ID in your PHP template, so it can associate everything properly.
Forum: Plugins
In reply to: [WP Customer Reviews] Average rating – How do you remove thisWith 3.0.7, the average rating actually shows 0 stars when you have 0 reviews. If you truly do not want the average rating or total number of reviews to display at all, we can add that as an option in the future. For now, you can easily hide it by adding an override line to your theme CSS file.
body div.wpcr3_aggregateRating { display: none !important; }