boldthemes
Forum Replies Created
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Forum: Plugins
In reply to: [Bold Page Builder] Testimonals showing different on mobileHi @nolda
Please refer to this response Hide on Responsive, where we explained how to replicate Responsive tab options.
Forum: Plugins
In reply to: [Bold Page Builder] WordPress customizer not workingForum: Plugins
In reply to: [Bold Page Builder] Testimonals showing different on mobileHi @nolda,
We have mentioned in Online theme documentation: “IMPORTANT NOTE: Some of the following options / features of Bold Builder may be different if you are using our premium themes older than Law Firm (Bold News, Fast Food, Industrial, etc.)”. You are missing Responsive tab since you are using our premium theme Fitness Club.
Please note that you can add Custom CSS classes in Custom Tab and edit sections according to your needs – hide on responsive.
- This reply was modified 4 years, 3 months ago by boldthemes.
Forum: Plugins
In reply to: [Bold Page Builder] WordPress customizer not workingHi @zaoyao,
Thanks for using Bold Builder.
That’s strange situation. Could you please confirm us if you are using one of our premium themes, and have you tested disabling other plugins one by one in order to inspect the issue? Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Testimonals showing different on mobileForum: Plugins
In reply to: [Bold Page Builder] Testimonals showing different on mobileHi @nolda
We are not so sure that we have understand you quite well. Mobile and desktop version of pages build with Bold Builder can be edited in the same way – in backend of the page in the Dashboard. For more info about building pages with our plugin please refer to our YouTube channel and online documentation.
Hi,
If it is possible, please send us access to your site via email support@bold-themes.com so that we could inspect the error. Anyway, the error on your console is related to Front-end editor on Bold Builder, and it shouldn’t be causing any functionality issues when it comes to editing pages.
Forum: Plugins
In reply to: [Bold Page Builder] Strange value inserted into optionsThanks for using our plugin!
Since you have our premium theme, please contact us via support forum for detailed assistance.
Also, make sure to check if you have latest theme and Bold Builder version, too.
Thanks for the explanation and testing on clean site. Unfortunately, we weren’t able to recreate the console error in our environment. Could you please confirm us if the error is noticed while you are logged in? If you want to use Bold Builder on Single posts, please make sure to check “post” in Posts Settings > Bold Builder > Post Types on your Dashboard.
Could you please confirm us if the error continues after disabling other plugins (one by one) on your site? Perhaps some of them is conflicted with BB. Also, have you edited something in (Bold Builder) plugins code? Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Can’t edit Separator or Button (4.1.5)We are very sorry for your disappointment. Our support have answered you in the first time in less than 24h, which we consider very good approach for our customers.
Also, regarding refund – please feel free to request a refund for Premium theme, we will approve it – but also note that your obligation is to remove our premium theme from your site (about the rule read here and here or contact Envato team for more details/clarification).
Cheers and have a good day 🙂
Forum: Reviews
In reply to: [Bold Page Builder] Very Good and easy to useThanks for the review! 🙂
Forum: Plugins
In reply to: [Bold Page Builder] Can’t edit Separator or Button (4.1.5)Unfortunately, we weren’t able to recreate the mentioned issue in our environment with Buttons and Icons editing (checked with latest theme version and Bold Builder plugin).
Also, we are to allowed to assist with premium themes here, so please consider contacting us via our support system for premium themes (since it could be that the update process is causing this). Thanks in advance for understanding.
Forum: Plugins
In reply to: [Bold Page Builder] Bold Builder Upgrade IssueHi,
Here is the download link for Bold Builder 4.2.5 (version before front editor): download
Forum: Plugins
In reply to: [Bold Page Builder] PHP 8 compatible?Hi,
Thanks for using Bold Builder. Yes, there shouldn’t be any issue with compatibility PHP 8 and Bold Builder plugin.