boldthemes
Forum Replies Created
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Forum: Plugins
In reply to: [Bold Page Builder] Hide on ResponsiveHi @nolda
Please remove dots from classes field (.bt_bb_hidden_md .bt_bb_hidden_lg, should be “bt_bb_hidden_md bt_bb_hidden_lg”) added to the section and it should work 🙂
Hi Erik, our developers have fixed the alt issue. Please make sure to update the plugin to the latest version, released few minutes ago.
Forum: Plugins
In reply to: [Bold Timeline Lite] Horizontal layout not included in Lite version?Hi @esgeiger,
We are sorry for your misreading, but we have explained the difference between premium and free version, for example here: http://bold-timeline.bold-themes.com/lite-main-demo/#compare
Forum: Plugins
In reply to: [Bold Timeline Lite] Plugin ignores alt text if supplied in the media libraryHi @esgeiger,
Thanks for using our plugin Bold Timeline Lite!
Also, thanks for the info about alt text. Our developers have added meta data for the images and the solution will be included in the next plugin version.
Forum: Plugins
In reply to: [Bold Page Builder] Table element breaks when adding linksHi,
Thanks for sending us a link. It helped! 🙂
Since you are using our premium theme, first make sure to update it to the latest version. Also, we have tested in our environment and links work properly.
Check in the backend, in Table element (which comes only with the premium theme that you are using) and make sure that the links are written as following:
WITH LINK#href#shop;New York;20.01;20.02#href#shop(In this example title “WITH LINK” and “20.02” will be linked)
Also, please note that we are not able to provide support on this forum for premium themes and elements. Contact our team via Ticksy and submit your ticket for any additional assistance and help. Thanks for understanding.
Forum: Plugins
In reply to: [Bold Page Builder] Table element breaks when adding linksHi @rdelgado4
Thanks for using Bold Builder plugin.
Could you please send us page link which contains table example, so that we could have a closer look?
Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Category PagesBold Builder can be used on Category pages, on our certain premium themes which have that feature for online shops. Besides that, Bold Builder can be used only on posts (blog, single product, portfolio etc.) and pages.
Forum: Plugins
In reply to: [Bold Page Builder] Slider Article Chooser templateThanks for using Bold Builder and our premium theme.
Please make sure to update parent theme to the latest version (and all required plugins too). If the issue still persists than please contact us via Ticksy for detailed assistance.
Also, please note that Bold Builder version before 4.0.0 (with Front editor) was 3.2.5.
Forum: Plugins
In reply to: [Bold Page Builder] Builder no longer worksHi,
Please confirm us if you are using one of our premium theme and premium plugin Cost Calculator (latest versions)? For additional assistance with premium themes and Bold Builder please submit ticket.
Forum: Plugins
In reply to: [Bold Page Builder] Edit button not workingGreat, thanks for the info 🙂
Forum: Plugins
In reply to: [Bold Page Builder] Edit button not workingThanks for using Bold Builder. Could you please confirm us if you are using one of our premium themes? (in that case please make sure to update theme and required plugins too)
Also, if it is possible, please send us page URL so that we could have a closer look. Thanks in advance!
Forum: Plugins
In reply to: [Bold Page Builder] Accessibility issues in Bold page builder’s buttonsHi @ypoerp
Thanks for using our plugin!
Since you have our premium theme, please contact us via support forum for detailed assistance, the mentioned topic is related to the theme.
Forum: Reviews
In reply to: [Bold Page Builder] There are several better options out thereThanks for your review. If you need assistance, please read documentation or feel free to contact us – we would be glad to help 🙂
Forum: Reviews
In reply to: [Bold Page Builder] Good pluginThanks for your review! We are glad that you’ve liked it 🙂
Forum: Plugins
In reply to: [Bold Page Builder] WordPress customizer not workingHi @zaoyao,
Please check with your purchase key if your support is still included – here .
In meanwhile, make sure to update your premium theme and all the required plugins (which come with the theme). Also, please refer to online documentation for your theme and FAQ