boldthemes
Forum Replies Created
-
Forum: Plugins
In reply to: [Bold Page Builder] Medicare Plugin causing problems on siteHi @damonrafi
Thanks for using our premium theme Medicare (and Bold Builder plugin too).
Please make sure to update the theme and all required plugins to the latest version. If some issue occurs please contact us via Ticksy, where we will provide support for premium themes. Thanks! 🙂
Forum: Plugins
In reply to: [Bold Page Builder] Issue with the latest updateHi @dyin
Have you updated parent theme? We’ve released the update recently. Please make sure to update. If the issue still persists, than consider contacting us via this forum since we are not permitted to provide support for premium themes here (and the issue is related to the theme).
Forum: Plugins
In reply to: [Bold Page Builder] Issue with the latest updateHi @dyin
Thanks for using our premium theme and Bold Builder plugin.
We will make sure to release asap theme update, so please make sure to re-install Bold Builder after and let us know if the issue still persists. Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] #lightbox on images no more workingHi @caterweb
Thanks for using Bold Builder plugin.
And thanks for letting us know for lightbox issue. We will make sure to release the update asap. Cheers!
Forum: Plugins
In reply to: [Bold Page Builder] Php version 7.4 + Theme TabulaThanks for using Bold Builder (and our premium theme).
Please make sure to check if you are using latest version of theme (1.1.7) and required plugins. Also, check if some images are missing on your Home page (in Sections – background images, Image element etc.). For more assistance please contact our support via Ticksy, since we are not able to provide support here for premium themes.
Also, please refer to the following article which will help you to disable error messages being visible on front-end – Debugging in WordPress
- This reply was modified 4 years ago by boldthemes.
Forum: Plugins
In reply to: [Bold Page Builder] PHP error with custom page templateHi @jpmootry
Please contact our support via this forum, yince you are using one of our premium themes.
Also, make sure to update the theme, all required plugins and Bold Builder too. For more info, please refer to: documentation.bold-themes.com/wheelco/
Forum: Plugins
In reply to: [Bold Page Builder] Collapsed card errorHi,
Please note that we are not able to provide support on this forum for premium themes and elements. Contact our team via Ticksy and submit your ticket for additional assistance and help. Thanks for understanding.
Forum: Plugins
In reply to: [Bold Page Builder] 404 Error when updating postsThanks for the explanation. That’s strange. We would like to have a closer look and inspect the issue on your site. Could you please send us access to your site via info@bold-themes.com? Thanks in advance.
Forum: Reviews
In reply to: [Bold Page Builder] Not recommended for WooCommerce siteHi @whitmason
First of all, thanks for purchasing our premium theme.
Regarding your comment, could you please confirm us have you approached to our support? Since, mentioned page layout is due to Section layout which can be changed in Bold Builder page editor.
Also, for more detailed instructions please refer to Bold Builder online documentation, it might help for further situations like this. https://documentation.bold-themes.com/bold-builder
Do not hesitate to contact or support via our support system, they will be glad to guide you through Bold Builder and premium themes options.
Cheers!
Forum: Plugins
In reply to: [Bold Page Builder] 404 Error when updating postsPlease refer to the following article: https://boldthemes.ticksy.com/article/13373/
Let us know it the issue persists. Cheers!
Forum: Plugins
In reply to: [Bold Page Builder] Icon Text ColorHi @swadmahfuz
All elements in Bold Builder have Custom CSS field where you can add certain class, or unique ID. Once you add it you can style it according to your needs using that class or ID. For detailed instructions read: documentation.bold-themes.com/bold-builder/creating-pages/#id-class
Forum: Plugins
In reply to: [Bold Page Builder] Centering Blog PostsThanks for using Bold Builder.
Yes, it is possible. If you plan to use Bold Builder plugin editor on Single posts, than consider using Section layout Boxed 1200px and row layout (1/4+2/4+1/4). Please edit section width according to your needs.
For more detailed info, please read Bold Builder online documentation.
Forum: Plugins
In reply to: [Bold Page Builder] Help with BB Icon Header WidgetHi @swadmahfuz
It seems that you are using one of our premium WordPress theme, since Bold Builder plugin does not provide widgets. Please contact our support here or use inspect tool to edit the website according to your needs.
Cheers,
BoldthemesForum: Plugins
In reply to: [Bold Page Builder] mobile responsive inner columnHi @xriz03
Thanks for using Bold Builder. 🙂
Have you checked if other two columns are empty? Or perhaps elements in those two columns are hidden on responsive? Also, please check Row layout (1/3 + 1/3 + 1/3).
Forum: Plugins
In reply to: [Bold Timeline Lite] The marker and lines are gone on mobileHi @mrkirb027
Thanks for using our plugin! 🙂
In order to change responsive layout, please make sure to use the Custom CSS, edited according to your needs, for example:
@media (max-width: 768px) { .bold_timeline_container.bold_timeline_container_line_position_vertical .bold_timeline_item .bold_timeline_item_icon { opacity: 1 !important; } }