bobbied

Hi @tfarino

Thanks for getting back to me on this.

The shortcodes should work. If you can give me an example of one you’re using, I can see if you’ve formatted it differently, or if it needs a parameter added or something.

As for the listings showing up under categories, that setting should take care of things. This sounds like a cache issue possibly. We recommend clearing the server cache if you have one (which is found either in your hosting settings or on your plugin settings for things like WP Super Cache and W3TC if you have them installed), as well as your client browser cache.

The best way to get uncached data on your browser is to use a Private Browsing window or Incognito mode (depending on your browser). That ensures you’re seeing the latest, correct data.

Please try that and let me know if you run into more issues.

glad to hear that you found the source @mrmyles ! Good work!

Hi @mrmyles

Thank you for reaching out about this. I’m sorry to hear that you ran into issues with the sort order.

This sounds like a cache issue possibly. We recommend clearing the server cache if you have one (which is found either in your hosting settings or on your plugin settings for things like WP Super Cache and W3TC if you have them installed), as well as your client browser cache.

The best way to get uncached data on your browser is to use a Private Browsing window or Incognito mode (depending on your browser). That ensures you’re seeing the latest, correct data.

Please check that and let me know if you run into more issues.

Hi @kylewith

Thank you for reaching out about this. I’m sorry to hear this is happening.

Can you please let me know what plugins you are having this problem with? We haven’t had any other reports of this, and I’d like to try to reproduce the problem if I can.

Please let me know. If you’d like to contact us directly, just send a link to this forum thread here:  http://businessdirectoryplugin.com/contact/

Hi @priyankac

Thank you for reaching out about this. This feature is available in our free core plugin.

You can learn more about how to set this up in our Knowledge Base here: https://businessdirectoryplugin.com/knowledge-base/how-do-i-add-category-specific-fields/ Just make sure that “Person” and “Companies” are your categories.

I hope that helps. If there’s something else I can help you with, please let me know.

Hi @mthindes

I’m sorry to hear that you ran into issues with this!

Can you try changing the Form Type setting to Text Field instead of textarea? That will give you a link that opens whatever default email program people use.

Please try that and let me know if you run into more issues.

Hi @merazul

Thank you for reaching out about this. I apologize for the delay in responding here!

We don’t have a way to do this right now in the plugin settings, but you may be able to do it with custom CSS.

While all fonts, colors and spacing can be changed using custom CSS, providing exact code here is beyond the scope of support we can offer. Here is an article about how to use custom CSS with Business Directory in a way that doesn’t get overwritten on upgrade of BD: https://businessdirectoryplugin.com/knowledge-base/how-to-use-custom-styles-with-bd/

If you aren’t familiar with CSS, you can start reading up on it here: https://www.htmldog.com/guides/css/beginner/

You can use Chrome Developer Tools to examine the code of your site. Here are written instructions for how to have a look here: https://developers.google.com/web/tools/chrome-devtools/ and here is a short video that might help: https://www.youtube.com/watch?v=nOEw9iiopwI

I hope that helps.

Hi @nigeld67

The sidebar issue is one that happens on some themes. There are a couple of options for you to try here:
– First, see if your theme allows you to adjust the sidebars for our pages. If it does, that’s under Appearance->Themes. You may need to dig around for it in there.
– If not, try out compatibility mode. Under Directory, Settings, General tab, Advanced sub-tab, check the option “Disabled Advanced CPT Integration” and save the settings.

If that doesn’t work, you may need to do a template override. Customizing the plugin comes with its own risks and complications–like the fact that any changes you make can break other aspects of the plugin and any issues you have need to be tested against an unmodified plugin for support. If you’d like to proceed with that and have the right skill set, you can learn more about that here: https://businessdirectoryplugin.com/knowledge-base/general-customization-guide/