Bernat Torras (a11n)

Hi @mp3_dinle!

I understand that you want to change the layout of your products page (http://www.dincplastik.net/urunlerimiz/) in a way that when you’re browsing from a mobile device (or a smaller screen), the categories section is displayed before the products, instead of afterward. Is that right?

If that’s the case, I think that the only way to achieve it would be to add a code like this to your current CSS stylesheet (or in Appearence>Customize>Additional CSS page):

@media (min-width: 768px){
	.woocommerce-page.archive .container .row.is-sidebar-left {
			display: flex;
			flex-direction: column;
			text-align: center;
	}
	.woocommerce-page.archive .container .row.is-sidebar-left .content-area{
		order: 2;
	}
	.woocommerce-page.archive .container .row.is-sidebar-left .woo-sidebar{
		order: 1;
	}
}

I hope it helps!

Hi @amnesia1801,

I’ve done a quick search and I see that there is a good number of plugins in the official WordPress plugin repository that allows customers to provide site reviews.

Here you can find some: https://wordpress.org/plugins/search/reviews/

Can you please provide more details about what you mean exactly when you say:

I would also like it to link to my custom orders. I.e: I setup a custom invoice for someone and send them the invoice directly.

Do you want to create orders from the backend and send the customers a link to complete the payment?

If that’s the case, please remember that you can just send the “Customer payment page” link to your customers and they’ll be able to complete the payment from that page.

Screenshot: https://cld.wthms.co/3DdpRO

If you want to send them the invoice of this order, you can also do it from the “Order actions” selector. Check this screenshot to see this “Email invoice / order details to customer” option there: https://cld.wthms.co/TXFXBd

Here you can find more details about how to create and manage orders from the backend: https://docs.woocommerce.com/document/managing-orders/

If you want to add a link to the review form on the email notification, you’ll need to edit the template of this specific notification and add it there using code. Please take a look at this tutorial to learn more about this process: https://www.cloudways.com/blog/how-to-customize-woocommerce-order-emails/

I hope it helps!

Hi there,

I suspect that some PHP error (probably coming from a compatibility conflict between WooCommerce and your theme or any of your active plugins) is preventing the checkout functionality from being completed as expected.

Could you please enable WP_Debug on your site and replicate the issue again to see if you see any errors?

You can read more about how to enable WP_Debug here:
https://wordpress.org/support/article/editing-wp-config-php/#wp_debug

Here are the basic steps:

1. Login to your site through FTP
2. Make a backup of wp-config.php
3. Open this file and add the code below
4. Save and re-upload this file

Find this line of code: define('WP_DEBUG', false);

Change it be this:

`
// Enable WP_DEBUG mode
define(‘WP_DEBUG’, true);

// Enable Debug logging to the /wp-content/debug.log file
define(‘WP_DEBUG_LOG’, true);

// Disable display of errors and warnings
define(‘WP_DEBUG_DISPLAY’, false);
@ini_set(‘display_errors’,0);
`

Once you’ve done that, try making that error happen again. You will find a debug.log file created in your /wp-content/ folder – please send that to us so we can see what might be going on.

Thanks so much!

You should reach the “Germanized” plugin support to ask for Stripe’s Apple/Google Pay support.

• This reply was modified 6 years, 7 months ago by Bernat Torras (a11n).

Hi there,

Can you try to disable or increase the “Hold Stock” option in WooCommerce>Settings>Product>Inventory page?

I suspect that this is happening because WooCommerce cancels these orders after the “waiting for payment” time is exceeded.

Here you can read more about this feature: https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options

Thanks,

Hi there,

This error seems to indicate that some problem (probably a compatibility conflict between WooCommerce and some of your active plugins) is altering the main product object when this file is processed, as when WooCommerce tries to get the product SKU, instead of a product object, there is only ‘null’.

The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront (https://woocommerce.com/storefront/?aff=10486&cid=1131038) and disable all plugins except for WooCommerce. Finally, test to see if the issue is resolved.

To figure out which plugin is causing the problem, continue to the next step – reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

Here’s a more extensive explanation in our docs: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

—–

Tools to help you troubleshoot:

Meks Quick Plugin Disabler is a plugin you can install which will remember what plugins you currently have active so it’s easy to switch them back on. Link: https://wordpress.org/plugins/meks-quick-plugin-disabler/

Health Check is a plugin that allows you to temporarily disable other plugins and switch themes for that session without impacting your users. Link: https://wordpress.org/plugins/health-check/

You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://wordpress.org/plugins/wp-staging/

Hi there!

I think that the easier solution would be to use “Conditional Shipping and Payments” (https://woocommerce.com/products/conditional-shipping-and-payments/) plugin to add a rule to restrict these shipping methods based on the shipping classes of the products that you have in the cart.

As far as I see it, any other alternative would require custom coding. If you want to give it a try, you could start with something like this: https://stackoverflow.com/questions/49307885/hide-shipping-methods-based-on-products-categories-in-woocommerce

I hope it helps!

Hi Martin,

Can you please send us a screenshot of this validation error to make sure that we fully understand when and where it is appearing?

I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and Edge.

Also, have you tried to disable all your plugins except WooCommerce and Stripe to see if the issue persists? If it is solved, it will mean that some other plugin is generating a compatibility conflict, and the best way to find the culprit will be to reactivate them one by one (or in small groups) and repeat the test until you’re able to replicate the issue again.

I hope it helps!