Hi there,
At first glance, this looks like a cache issue… Have you tried to disable all your cache plugins and caching systems in your server to see if the issue persists?
Another thing that I’d also suggest you to do is to disable the rest of your plugins (leaving only WooCommerce and “WooCommerce X” enabled) to see if the issue is solved. If it is solved, you can try to reactivate the deactivated plugins one by one or in small groups and repeat the test until you can replicate the issue again and therefore, find the plugin that is generating a conflict.
Of course, I recommend you to run this test in a staging or development version of your site.
Please give it a try and tell us if the issue persists.
hi Thanks for the reply,
Yes i have tried both, cache (SG Optimizer from siteground) is off a couple off days now. Or there must be soms caching im not aware off?
Disabling all of the plugins also has no effect 🙁
Deleting one variation of modifying it doest work. Only if i delete al of the variation en readd them. Also when a product has 2 of more atribute as variation (like size and colour) the filter also doesnt filter on stock. Only when you also filer on colour it will check stock when filtering size.
You would think this is basic req. for a webshop so that woocommerce would have build this in.
Hi @eneblenl
Thanks for taking time to do those tests.
I understand that you tried clearing the cache through the SG Optimizer plugin. Additionally, can you reach out to SiteGround support and disable any server side caching that they may have? (As far as I know, SiteGround does cache websites on the server side quite heavily). Perhaps, this might help?
Additionally, I would also recommend that you reach out to the support folks of the X Plugin: https://help.xforwoocommerce.com/ At the end of the day, this appears to be a problem with their plugin, and being the developers, they should be able to guide you on the same.
We look forward to hearing back from you!
Hey,
Hristo from SiteGround here.
@eneblenl Please, try disabling Memcached to see if that will help you with the problem.
@harishanker which “server-side caching” do you mean?
@hristo-sg Hey! 👋 Thanks for digging-in to this issue. Apologies, I should have been clearer. I used the term server-side caching as an umbrella-term for OpCache, Memcached, Object caching, varnish etc that web servers use to speed up websites. As mentioned in our support document, we’ve seen that sometimes this causes troubles with WooCommerce (when the cart, checkout, and my account pages get cached). Let me know if you require any additional clarification on this one.
Rynald0s
(@rynald0s)
Automattic Happiness Engineer
Howdy!
We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.
Cheers!
