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Forum Replies Created
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Hi @icypeakcreative,
I investigated this further for you.
The missing column can occur due to SQL issues or limitations during an upgrade. For example, some servers do not accept a default value of 00:00:00 for time, and this can lead to incomplete database tables.
Since this error is not due directly to our plugin but to a setting on your MySQL server, we recommend reaching out to a developer if you are not one or someone comfortable handling Databases.
If you’re comfortable accessing your database and making the changes yourself, you need to find the corresponding database table (it will be in the full error) and update the mentioned column to NULL instead of 0.
I hope this helps.
Hi @icypeakcreative,
Thanks for letting us know. I will leave this thread open for now while we investigate it further.
I will check with the team and see if there’s a known workaround.
Thanks.
Hi @develspecial,
I’m trying to understand how you are automatically generating the coupons.
Do you mean you can select existing coupons from
MailPoet > Emails> Content (Coupon) but thecreate couponoption to add a coupon directly from this page is not working?ailpoet generates the coupons (in the description we read: Auto Generated coupon by MailPoet for email:)
Please include a link to the document/article you are looking at.
Thanks!
Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] No email sentAre other emails such as Newsletters sending out? When using MailPoet for WooCommerce emails, the email will be triggered only if the order status is
"Processing'or"Completed“. They also have to be subscribers.Can you confirm if the order status is
"Processing'or"Completed“?You can see more details on it here:
- https://kb.mailpoet.com/article/364-woocommerce-emails-not-being-triggered
- https://kb.mailpoet.com/article/277-woocommerce-automatic-emails
Let me know!
Hi @emilie27,
The link above did not work for me.
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.Thanks!
Forum: Plugins
In reply to: [WooCommerce Square] Does Gift Card feature refer to ecards or plastic cards?Hi there!
Yes, the feature refers to support for both Physical and Digital Cards.
Looking at the Square API, it looks like there is only one call for Gift Cards (both digital and physical). Since that is the case, I believe it should work for both.
I hope this helps!
Forum: Plugins
In reply to: [WooCommerce] Call to a member function get_price_decimals()Hi @joe08,
Yes, this thread is at the wrong product support queue. I believe you are having issues with WooCommerce Payments. Feel free to follow instructions from the thread here: https://wordpress.org/support/topic/fatal-error-uncaught-error-call-to-a-member-function-get_price_decimals/#post-17150719
I will go ahead and mark this one as solved.
Thanks!
Hi @bill111,
I’ve tried following the PHP code in the manage subscribe page according to the guide, but it didn’t work. Does anyone know how to make it?
I understand you are looking to remove individual fields from the Manage Subscription form? What happens when you applied the code below?
add_filter( 'mailpoet_manage_subscription_page_form_fields', 'mp_remove_manage_fields', 10); function mp_remove_manage_fields( $form ) { unset($form[2]); // Status Dropdown unset($form[4]); // List Selection Dropdown return $form; }The above code is expected to remove the fields if your forms look exactly like the one in the documentation (5 fields). If say you don’t have the field “Country”, you will change the index ID of the List Selection from this:
unset($form[4]); // List Selection Dropdownto this:unset($form[3]); // List Selection DropdownThe same applies to when you don’t have other fields. Just starting to count from 0 for the ID.
I hope this helps!
Hi @guychapman,
I understand this support thread has been going on for ages now, so I reached out to the developers to see if they can suggest anything. But there’s not a lot of info for them to suggest anything right now.
We’ve requested to see the PHP/server error logs, but it seems you don’t have access to those logs ? The errors 503 makes us think that something must’ve been logged somewhere and that would’ve been really helpful.
Also, at least from the our understanding of this issue, most problems seem to be related to either Elementor or AJAX/REST requests, not the backend or frontend itself. I’m not sure how Elementor works, so maybe the slowness in Elementor is also related to AJAX/REST requests, but this is a bit weird since the rest of the site apparently works ok. We wouldn’t rule out something in the host producing the problem (not necessarily that it is underpowered, but maybe some DB or request limits that are being hit?).
Hey @guychapman ,
In the hosted test environment that is vanilla WP with only WC plugin installed, I updated WC to 8.1.0 that was just released and I get the same errors
This is odd, but since the local instance is all good (which is what is expected), this suggests something may be wrong with the hosting side of the site.
Well done on the process reducing the delays, but the ideal scenario would be a perfectly working site without delay in load time. Personally, I am unable to replicate this behavior on my test site.
Hey @swaswaswa are you able to test this locally too? It would be great if you could try this with a different host and share your findings.
I will leave this thread open in case someone has a clue or the possibility to test further.
Forum: Plugins
In reply to: [WooCommerce] Product Category loop – display “Product Page” versus “Product”Hey @alincumberland ,
Welcome back to coding!
It sounds like you are looking to display directly the product’s detail page, skipping the list of products under a given category – is that the case?
The checked reply on this thread could help you achieve adding a description to the product page: https://stackoverflow.com/questions/15479712/woocommerce-description-in-products-page
The WooCommerce REST API can be found here: https://woocommerce.com/document/woocommerce-rest-api/
For the developer level documentation, you can find it here: https://woocommerce.github.io/woocommerce-rest-api-docs/#introduction
With regard to testing API calls, we have some information on using the Postman App here: https://github.com/woocommerce/woocommerce/wiki/Getting-started-with-the-REST-API
I hope this helps.
Forum: Plugins
In reply to: [WooCommerce] Order creation is extremely slow (5-20 minutes)Hi @maipiusenza ,
Ok I can do it, but How can I share it in a protected way? They are real data and can’t be shared to any reader.
Please contact us at WooCommerce.com > My Account > Support to share the file. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
Best!
Forum: Plugins
In reply to: [Google for WooCommerce] Frequently Logging outHi @shakoor99 ,
Have you tried the steps suggested by Igor above and it did not help?
If you tried, and it did not help, please create your own thread from here – https://wordpress.org/support/plugin/google-listings-and-ads/#new-topic-0.
Hi @virulentscorpio,
Since this involves providing some details which may be sensitive for the forums, Could you please contact us via email?
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [Google for WooCommerce] MPN requires identifier_exists marked YesHi Jay,
Sorry for the delay here.
We don’t have a documentation of the hook.
However, I believe it would good to followup with Google by sharing our response above. They may be able to clarify further.
Once you have more details from them and decide to go the customization pathway, I can recommend the following places for more development-oriented questions:
I hope this helps!