LeanPlugins
Forum Replies Created
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Sound’s good then! Seems unusual.
Could you please share the the direct link with us? So we can test it what is happening.
If you don’t want to share the link publicly you can share that in my email: alberuni.work@gmail.com- This reply was modified 4 weeks ago by LeanPlugins.
We have checked the pClould link fact.
For pCloud links to work with our plugin, you’ll need a Direct Link to the audio file (available on pCloud’s Premium plans), one that streams or downloads the file directly rather than opening pCloud’s preview page. Regular shared/public folder links unfortunately won’t play in the plugin.Reference link: https://help.pcloud.com/article/public-folder
If you have access to that Direct Link option, please give it a try and let us know how it goes.
If you have any further queries, feel free to reach out, we’re glad to assist you!
Great to hear the speed issue is sorted!
Thanks for flagging the pCloud audio link, let us check that and get back to you shortly.
Hi,
We have checked the issue. Please watch this screencast for our findings https://www.loom.com/share/e9af1f1e25194d678ef423f40daa2967
Details:
Here’s what’s probably happening: the player remembers the last speed a visitor’s browser used, so it can look like your default speed isn’t working, when really it’s just showing an old speed your browser saved earlier.Could you try this real quick:
- Open your site in a private/incognito browser window (or clear your browsing data for your site).
- Check if the player starts at the speed you chose, and if the speed option shows up in the menu.
If it’s still not working even in incognito, please send us:
- The link to the page with the player
- Whether the video is uploaded directly, or from YouTube/Vimeo
- The name of your website theme
That’ll help us figure out exactly what’s going on.
Thanks for your patience!
Hi @evafolch
We are checking the issue. As soon as we get an update, will let you know soon.
Thanks!Thanks for the update. We understand this is frustrating. Browser autoplay policies are user-specific and can’t be bypassed by plugins. The same settings may work for some users but not others, depending on their browser’s media engagement history.
We’ve noted your issue and will keep it in mind. If we find a solution, we’ll implement it in a future update.We have checked your site as well as our plugin. From our plugin didn’t find such issue.
But we have noticed autoplay is set to disabled on your site. Please see this screenshot https://tppr.me/fBL7oJ
We will need to investigate further to pinpoint the issue and solve it. Would you please contact us here https://leanplugins.com/contact/ for further investigation?We are double checking the plugin if this kind of issues exist. We’ll let you an update know as soon as our test is done.
In the mean time could you please share the page url with enabling the Debug Mode = Yes/On from here https://tppr.me/7L3LuT
Thanks!Hi Eddy,
Autoplay isn’t working because modern browsers (including Chrome) block autoplay with sound. Unfortunately this is a browser policy, not a plugin limitation/issue.
Important note:
Autoplay behavior can vary by user. For example:- On your friend’s device, the same player might autoplay if their browser allows it based on their previous media activity.
- On your device, it might not autoplay if your browser has stricter autoplay policies.
Browsers track media engagement and adjust autoplay policies per user. This is why it may work for some users but not others.
You can try this instead:
In your Elementor widget settings, enable both:- Autoplay — already enabled
- Muted — enable this as well
Once both are enabled, autoplay should work. Users can unmute after playback starts.
Why this happens:
Browsers block autoplay with sound to prevent unwanted audio. Autoplay is allowed when the media starts muted. This is standard behavior across modern browsers.
Learn more:
For details on browser autoplay policies, see: https://developer.mozilla.org/en-US/docs/Web/Media/Guides/Autoplay
If you still have issues after enabling both options, let me know.
Best regards,
Support TeamHi @razavisw
After checking the plugin, we found the compatibility issue. We have added the dynamic content supports for both of the player. Can you please update the plugin and let us know your feedback?
Thanks!Hi @razavisw
Thanks for using our plugin. Soon we will test with ACF and release an integration you mentioned.
We are expecting to solve the issue within next 24/48 hours.
Thanks!Forum: Plugins
In reply to: [Notification Bar Builder for Elementor] Release pro version as open sourceYou are most welcome.
Hi illtrax,
Sorry for the delay. I’ve noted the issues. I’ll investigate & fix the problem in the future update of the plugin.
Thanks!
I have noted the feature. Thank you so much for your suggestion
Forum: Plugins
In reply to: [Notification Bar Builder for Elementor] Release pro version as open sourceHi kurtlorenz,
Thanks for reaching out. For some personal reason, I had deleted the premium plugin from CodeCanyon. I wanted to release the pro version features within this plugin, but later I forget it.
Now the all the pro features are available within this plugin. Please update the plugin now.
Cheers!
Azad