averta support
Forum Replies Created
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Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Sample Slider cannot be importedHi,
Thank you for choosing Master Slider.
Please install members plugin, https://wordpress.org/plugins/members/
Then choose your role (enable all accesses)I will wait to hear from you again.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slides do not render in pageForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] How to creat Slider on azra themHi,
Thank you for choosing Master Slider.
Could you please explain more in details and provide me with the link to your website?
I will wait to hear from you.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slides do not render in pageHi,
Sorry for the delay.
We cannot access your link anymore. Could you please provide us with a public link of you website, so we could check it out again?
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] jQuery undefined position errorHi,
Could you please register again on our support forum? http://support.averta.net/en/login/
Here you can simply register with your Envato account.
Our staff team are there and will help you via tickets.Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Open slides in lightboxHi @mr-peri,
At this moment, the only way is using third party plugins, and please note that each lightbox plugin (prettyphoto, fancybox, etc.) has different options and you have to read the documentations or ask them for support
Also, there is no options in Master Slider to edit slides at the same time.
If you need any further help, please feel free to ask.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] jQuery undefined position errorUnfortunately, we cannot assist our pro users here. Also, I couldn’t find your user in our site.
In this link : http://support.averta.net/en/login/ you can register with your Envato account.
I guess the problem is with your transition and maybe it is 0.
Please feel free if you have any further questions.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] jQuery undefined position errorHi,
Thank you for choosing Master Slider.
You are using Master Slider Pro, so please ask your question in pro version support forum.
Forum: http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/envato/registration/
Our support staff are there to help you to get your answer as soon as possible.
Please let me know if I can be of any further help.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Scroll for more arrowHi,
Thank you for choosing Master Slider.
This feature is available in Master Slider Pro. The pro version lets you add a layer and set an action for that to scroll down.
Please feel free to ask any further questions.
Best,
Averta- This reply was modified 9 years ago by averta support.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Open slides in lightboxHi Mr. Peri,
Thank you for choosing Master Slider.
You are using Master Slider Pro, so please ask your question in pro version support forum.
Forum: http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/envato/registration/
Our support staff are there to help you to get your answer as soon as possible.
Please let me know if I can be of any further help.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Change 1 setting to all slidersHi Rob,
Thank you for using Master Slider.
You are using Master Slider Pro, so please ask your question in pro version support forum.
Forum: http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/envato/registration/
Our support staff are there to help you to get your answer as soon as possible.
Please let me know if I can be of any further help.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] one blank slide more is createdHi Robert,
Thank you for reporting this issue. Some changes in the latest releases of Master Slider, might have caused this problem.
I passed this issue to our dev team and after investigation, we will provide possible fixes in upcoming updates of Master Slider.
Thank you for your patience.
Best,
AvertaHi,
I’m sorry for any inconvenience caused.
Did you create any slider? Because the button will work after creating a slider.Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Backend FreezesHi,
Thank you for using Master Slider.
I guess there is a conflict between your plugins.
Please deactivate all the installed plugins, then reactivate them one by one. After activating each plugin, check out and see if the issue persists.
I know, it takes time, but in this way you are able to find which plugin was causing the problem.If the problem persists, you can select the default theme and check out again. It’s possible that your theme is causing an issue.
Please let me know the result.
Best,
AvertaHi @yizdesign,
Thank you for letting us know. Our dev team will check it out and try to fix this issue in upcoming updates.
Please feel free to ask any further questions.
Also, if you are satisfied with Master Slider, please give it a review.
We would greatly appreciate it.Have a great time!
Best,
Averta