averta support
Forum Replies Created
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Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider doesn’t show on mobileHi again @anemina,
If you disable cache minify in the setting, or set it on HTML, Master Slider will work fine. But if you set it on HTML + Inline Javascript, your slider will not work.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider doesn’t show on mobileHi Anna,
Thank you so much for letting us know. I would appreciate it if you could tell that to the Cachify author, too.
We will check it out and if the issue is on our side, we will resolve it in the upcoming updates.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider doesn’t show on mobileHi @anemina,
Thank you for choosing Master Slider.
Could you please disable cache, minify plugins and tell me to check out the link again? The source is minify now and there are some js errors, so I cannot find the issue.
Waiting to hear from you.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] the image can resize automaticHi @mariolos,
Thank you for choosing Master Slider.
Fillmode is just for background image, not layers.
Also, you are using the pro version of Master Slider, so please ask your question in our pro version support forum.
Forum: http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/envato/registration/
Please let me know if I can be of any further assistance.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slides do not render in pageHi,
Thanks for the link.
There are two necessary functions in all themes.
wp_head();andwp_footer();
function wp_head() prints scripts or data in the head tag on the front end and function wp_footer prints scripts or data before the closing body tag on the front end.Read the following links and add these functions to your theme.
https://codex.wordpress.org/Function_Reference/wp_head
https://codex.wordpress.org/Function_Reference/wp_footerPlease let me know the result ( @ahernandez , @blanch69 )
Best,
Averta- This reply was modified 9 years, 1 month ago by averta support.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slide position and dimensionI checked the link. There is no Master Slider on that!
Are you sure it is activated?Hi Lotte,
Thank you for choosing Master Slider.
You are using the pro version of Master Slider, so please ask your question in our pro version support forum.
Forum: http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/envato/registration/
Please let me know if I can be of any further assistance.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slides do not render in pageHi,
Thank you for choosing Master Slider.
Could you please provide me with the link of the page?
Best,
AvertaHi,
Thank you for choosing Master Slider.
Please make sure you have installed the latest version of Master Slider, then check out the php version, it should be higher than 5.3.
After that, use the default theme, deactivate all the plugins and activate them one by one. In this way, you can determine which plugin is conflicting.Please let me know the result.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Plugin not showingHi,
I couldn’t find Master Slider shortcode on your webpage.
Could you please create a test page and add the Master Slider shortcode there, so we will find out the issue?
Thank you.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slide position and dimensionHi,
I couldn’t find Master Slider on your homepage. Could you please provide me with the correct link?
Thank you.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Images appear too large for webpageHi Gina,
Thank you for choosing Master Slider.
I am really sorry for the inconvenience caused.
It will work fine if you just choose full-screen for “Slider sizing method” option and disable auto-height.
If the issue persists, please create a topic in our support forum. Our pro members can ask their questions there. The support staff will help you and fix the problem.
Forum: http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/envato/registration/
Please let me know if I can be of any further help.
Best,
AvertaForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] MS font size / color issuesHi,
You are welcome!
Checkout this doc to know about activating or deactivating your license:
http://docs.averta.net/display/mswpdoc/Activating+and+Deactivating+License
Please let me know the result.
Best,
AvertaYou’re very welcome.
Have a nice time.
AvertaHi again @b2anttrip,
Yes, you can 🙂
If it is added by Page Builder or Widget, you can use it by Master Slider widget.
If it is added by shortcode, replace it by Master Slider shortcode.
If it is added to the theme, create a child theme and delete the codes related to the slider of the theme and add the php function of Master Slider.
For example:<?php masterslider(1); ?>Please let me know the result.
Best,
Averta