averta support
Forum Replies Created
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Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Plugins causes Fatal ErrorHi again,
Did you change your theme to default? Does the problem persist?
Also, what version of PHP are you using?
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Deprecated Function – PHP 7.2Hi,
Thank you for reporting that to us.
We will fix it as soon as possible.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Display list of slides namesHi,
Thank you for choosing Master Slider.
Please check out the below documentation:
http://docs.averta.net/pages/viewpage.action?pageId=1737350If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] CSS styling for ALL slidesHi again,
Please check out this documentation:
http://docs.averta.net/display/mswpdoc/Slider+AppearanceGood Luck,
Hi Jan,
Thank you for using Master Slider.
Could you please provide us with the link of your website? So we will take a look at your slider.
Looking forward to hearing from you.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Error full width sliderHi,
Thank you for using Master Slider.
Please check out all the related options (such as Slider sizing method) and if you couldn’t find out the answer, please provide us with the link of your website. So we can take a look at your slider.
Looking forward to hearing from you.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Plugins causes Fatal ErrorHi,
Thank you for choosing Master Slider.
I guess there is a conflict between your plugins. Please deactivate all the installed plugins, except Master Slider. Then reactivate them one by one. After reactivating each plugin, check out and see if the issue persists.
If the problem persists, you can select the default theme and check out again.Please let me know the result.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] CSS styling for ALL slidesHi,
Thank you for using Master Slider.
I’m glad the problem has been resolved. But it is better to define specific classname for your slider.
If you need any further information, please let me know.
Best,
Hi,
Thank you for choosing Master Slider.
I think you removed it from your website. We couldn’t find that to investigate the issue.
You can add it again if you want, then let us know.Have a great weekend.
Best,
Forum: Themes and Templates
In reply to: [Phlox] lateral menù tabletHi again,
Unfortunately, you cannot change the size of sidebars.
Have a great time.
Best,
Forum: Themes and Templates
In reply to: [Phlox] functions.php is empty!Hi,
Thank you for choosing Phlox.
Please download Phlox again and let us know the result.
Installing Phlox Free
Installing Phlox ProHave a great weekend.
Best,
Forum: Themes and Templates
In reply to: [Phlox] lateral menù tabletHi,
Thank you for using Phlox.
It is sidebar and you can change its position or remove it if you want.
To access the page layout and sidebar options, please go to WordPress Admin Panel -> WordPress Dashboard Sidebar Menu -> Phlox -> Customization -> Page -> Page Layout
http://support.averta.net/en/wp-content/uploads/phlox-sidebar.pngIf you need any further information, please let me know.
Best,
Forum: Themes and Templates
In reply to: [Phlox] Gray border around ImagesHi again,
Sorry for the delay in replying.
You can choose Solid border and change the width to 0. Check out the below screenshot:
http://support.averta.net/en/wp-content/uploads/Image_Width.jpgIf you have any further questions, please let me know.
Best,
Hi again,
I recommend you to check out page’s revisions and enable debug mode. Then see log to find out where is the problem. To know more about debugging in WordPress, please read the below article:
https://codex.wordpress.org/Debugging_in_WordPressGood Luck,
Hi,
Thank you for choosing Master Slider.
You can use Automatically crop and resize slider images based on the size above. option, but you cannot crop images on mobile with different dimensions.
If you have any further questions, please let me know.
Best,