averta support
Forum Replies Created
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Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Text domain seems not syncHi,
We checked it out. We will improve this on upcoming updates.
Have a nice time.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Text domain seems not syncHi,
Thank you for choosing Master Slider.
Do you have both free and pro versions?
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Parse Error afterHi again,
Please check out this article:
https://premium.wpmudev.org/blog/updating-php-version/Let me know the result.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Parse Error afterYour PHP version is lower than 5.4.
Please upgrade it.
If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider alignment issuesHi Alex,
Thank you for choosing Master Slider and sorry for the delay in replying.
Could you please add the slider on your page again? So we can check it out and help you resolve this issue.
Looking forward to hearing from you.
Have a great weekend.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider not showingHi @shawnabc77 ,
The slider works fine for me. If you still have problem, please visit our support forum and create a new ticket there:
Free Support Forum (WordPress) :
http://support.averta.net/en/item/master-slider-wordpress-free/Pro Support Forum (WordPress) :
http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/Registration :
http://support.averta.net/envato/registration/Our support staff are there to provide you with the best possible assistance as soon as possible.
Also, please do not forget that to provide them with the link of your website._______________
Could you please provide me with more detail @conner910 ?
Or please visit our support forum and ask your question there.
Have a great weekend.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider Not ShowingHi,
Thank you for choosing Master Slider.
Slider works ok for me. However, there is an error related to your theme. Try to fix that error.
If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Layers not appearing?Hi,
Thank you for choosing Master Slider.
There are some errors on your page. One of them related to Mixed Content. To fix this error, please check out this article:
https://www.wpbeginner.com/plugins/how-to-fix-the-mixed-content-error-in-wordpress-step-by-step/The other one is related to your theme. So please try to change the theme to one of default WordPress themes.
Let me know whether the problem persists.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] plugin doesn’t updateHi Dionne,
Thank you for choosing Master Slider.
Please take a look at: http://docs.averta.net/display/mswpdoc/Updating
Let me know the result.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] PHP7.2.4 deprecate Create FunctionHi,
Thank you for choosing Master Slider.
Please update your plugin and let me know the result.
Best,
Hi,
Thank you for choosing Master Slider.
Please update your plugin and let me know the result.
Best,
Forum: Themes and Templates
In reply to: [Phlox] Child menus not appearing on mobileHi,
Thank you for using Phlox and reporting this issue to us.
It will be fixed on upcoming update.
Thanks for your patience.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] CSS styling for ALL slidesYou are very welcome @gmsiegel!
If you are satisfied with Master Slider and our services, please take a moment and give us a review. We would greatly appreciate it.
https://wordpress.org/support/plugin/master-slider/reviews/#new-postHave a great weekend.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Doesn’t show on Chrome & FirefoxHi,
Thank you for choosing Master Slider.
Your link redirects to the homepage, and we couldn’t find Master Slider on your homepage. Please check it out and let us know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] CSS styling for ALL slidesHi again,
Define a classname and add it to your code. Please check out the below screenshot:
http://support.averta.net/en/wp-content/uploads/masterslider-classname.jpgHave a great weekend.
Best,