Asya Gabrilyan
Forum Replies Created
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Dear @trapsen,
Thank you for the details.Please set the thumbnail width to your mobile screen width.
This should help get a larger image.Let us know how it works.
Sincerely,
Dear @aaroncabanas,
There is no possibility to increase the value. It is not limiting by email, it is limiting by IP.
For limiting by email, check the option in the email field:
https://nimb.ws/eASXbHSincerely,
Dear @kalozpepi2,
Thank you for the response.
We will be happy to assist with the plugin troubleshooting if you decide to use our form maker again in the future.
Sincerely,
Dear @aaroncabanas,
Do you have version 2.13.50 of the FM installed at your site?
For the questions regarding the Premium version, please contact our support team using the following form.Sincerely,
Dear @czekmannfoto,
Sorry for the belated response.Would you please specify the field you want to make changes to?
I submitted this from a few times, https://nimb.ws/cnzCsl, but could not see the error anywhere.
Sincerely,
Dear @awking1987,
The forum is designed to get support for the free version of the Form Maker plugin.If you need assistance with the premium version, please contact our support team using the following form.
Sincerely,
Dear @roekie,
Sorry for the belated response.Does the issue persists when you activate FM 1.13.50?
As of the premium support and updates, please contact our support team using the following form.
Sincerely,
Dear @markokhman,
Thank you for the report.
I can’t reproduce the issue on my end using Windows and Chrome.What browser did you check the gallery with?
Sincerely,
Dear @cobberas63,
Thank you for the inquiry.We assume the problem stems from your FB page permissions. You need to enable them.
Sincerely,
Dear @trapsen,
Thank you for the inquiry.
Which size do you want to change?
Can we please have a screenshot? Is it the thumbnails or the light box?Sincerely,
Dear @antoninbrinda,
Thank you for the screenshots,We could not reproduce the issue on our end.
Full screen mode works properly.Did other users report the same problem to you when checking the galleries at your site?
Sincerely,
Dear @c0decrow,
Thank you for your detailed feedback and problem break-down.
That is extremely valuable.Your solution is hosting related, so there is nothing to be changed within the plugin.
We will leave this topic open for other users to see your solution.
Sincerely,
Dear @nordmeer,
Thank you for the inquiry.Please try adding the following CSS to the additional CSS of your theme:
.bwg-title2 {
font-size: 50px !important;
}Sincerely,
Dear @antoninbrinda,
Thank you for the report.I can’t see the issue you are referring too.
The full-screen button enlarges the images properly on our end.Here is how it looks on my end.
What OS and browser do you have?
Please provide a few screenshots if possible.Sincerely,
Dear @abaketti,
Thank you for the report. The gallery won’t load in Chrome either.
Please try troubleshooting the issue with Health Check & Troubleshooting.
This will help identify any possible conflicts with other plugins or the theme.
Sincerely,