Asya Gabrilyan
Forum Replies Created
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Dear @nanard,
Thank you for the inquiry.Is your plugin updated to the latest version?
Do you see any errors in the console when trying to add images to that gallery from your wp-admin?Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] Images do not loadDear @gossat2tubs,
Do you see any errors in the console when uploading images?Please try troubleshooting the issue with Health Check & Troubleshooting plugin.
Let us know how it works.
Sincerely,
Dear @gossat2tubs,
Thank you for the report.The image description is spaced properly on our end.
Can we please have a screenshot of the issue you are referring to?Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] WebP supportDear @redhillbowls,
Sorry for the belated response.To solve the problem, you should use CSS to reduce the value of z-index in these two classes.
http://joxi.ru/eAONMnKtkYWpY2
http://joxi.ru/L21dlZaU041zOm
https://www.loom.com/share/8e7f28c851d2458cb20af2e30d896d61Since menu on different websites can have different z-index values, we do not have to specify the clarity, so you need to edit the css values a bit.
The code is code:div [id ^ = ‘bwg_container1_’] div [id ^ = ‘bwg_container2_’] span [class ^ = ‘bwg_slideshow_dots_’] {
z-index: 1;
}
div [id ^ = ‘bwg_container1_’] div [id ^ = ‘bwg_container2_’] div [class ^ = ‘bwg_slideshow_dots_container_’] {
z-index: 2;
}It is recommended to insert the CSS code in ‘Additional CSS’.
Themes -> Customize [Current Theme] -> Additional CSS:
http://joxi.ru/MAj9JxwUk59K82Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] 6 months updatesDear @sybilrondeau,
For the questions regarding the Premium version, please contact our support team using the following form.Sincerely,
Dear @standodd,
As I understand the galleries you have on your site now are built with a third party gallery plugin.If our plugin is still installed at your site, please record the issue with the enabled custom posts one more time.
Thank you,
Dear @julie2009,
Thank you for your detailed feedback.We do see your concerns.
We will do our best to include your desired functionality (all tags on one page) in upcoming releases.
Meanwhile, you can get the desired functionality by commenting the following lines in the admin/models/AddTags.php: https://nimb.ws/Y8CfE9
Sincerely,
Dear @julie2009,
Thank you for the report.The tags can be added per page.
There is no way to apply them to the whole gallery all at once.
As a workaround you can increase the number of items per page within the desired gallery to have more items per page: https://nimb.ws/tuUn90Hope this addresses your inquiry.
Sincerely,
Dear @exoskeletor,
Thank you for the inquiry.There is no possibility to add custom attribute to images.
You can only use the sorting available within the plugin.
Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] photo galleryDear @karoons,
Thank you for the inquiry.
Here is the slideshow view available within our plugin.We do not offer any customization services.
Hope you like the results of the demo galleries.Sincerely,
Dear @briansps,
We are working on a solution to address your report.
It will go live shortly.We apologize for this inconvenience.
Sincerely,
Dear @mariodrolet,
You have the premium version of the gallery plugin.
This forum support the free one.
For the questions regarding the Premium version, please contact our support team using the following form.Sincerely,
Dear @standodd,
Thank you for the recording!Would you please enable custom posts from the settings and try again?
https://nimb.ws/0Ehb6MSincerely,
Dear @tsf999,
We manged to reproduce the issue on our end.
This turned to be a bug.
The solution will go live next week.Sincerely,