Asya Gabrilyan
Forum Replies Created
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Dear @photoeye,
Thank you for the inquiry.Would you please install Health Check & Troubleshooting to determine any possible conflict with other plugins or your theme?
Let us know if it helps.
Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] Unable to see photosDear @djranmas,
Sorry for getting back to you this late.Please run this query:
global $wpdb;
$wpdb->query(“ALTER TABLE ” . $wpdb->prefix . “bwg_file_paths ADD author bigint(20) NOT NULL DEFAULT 1″);Sincerely,
Dear @cpsharp,
Thank you for the report.Please contact our support team using the following form.
Sincerely,
Dear @sherihouston,
Can we please have a screenshot with the data you are referring to?Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] Customize lighboxDear @mindmelt,
Thank you for the inquiry.We do not offer any customization services.
The outcome you are referring to is not achievable within our plugin.Hope you find a plugin that meets your needs.
Sincerely,
Dear @av8nlvr,
Thank you for the inquiry.
Padding and space change is available in the premium version of the gallery as the themes are editable only in the premium one:
https://nimb.ws/CIDBXESincerely,
Dear @shanthini,
The background is set up by the theme.
Make sure you choose the same theme for both galleries: https://nimb.ws/N1fMzVWe recommend that you update the plugins at both sites and install version 1.5.75.
Sincerely,
Dear @julie2009,
I just added this link, https://vimeo.com/549624782,to my gallery and it worked:
https://nimb.ws/UcwHd4
https://nimb.ws/IL9d6g
Can I please have a screenshot of how you tried to add it?Thank you,
Dear @srd75,
The notice will be addressed within the upcoming updates.
The new version will go live by the end of the week.
We apologize for this temporary inconvenience.Sincerely,
Dear @laegnur,
Thank you for the inquiry.You can use php code (call a function photo_gallery( yourShortcodeId )) to show the gallery.
Sincerely,
Dear @angeliquedeberg,
Thank you for the inquiry.Each form submission gets its unique IP.
Would you please specify the exact result you want to achieve?Sincerely,
Dear @julie2009,
Thank you for the report.We could not reproduce the issue on our end.
Can we please have the VIMEO link you to tried to embed?
Thank you,
Dear @shanthini,
Can you please specify the gallery plugin version you have at each site?Thank you
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] Unable to see photosDear @djranmas,
You provided your directory link:https://nimb.ws/sDPw9e
The gallery is displayed here https://djranmas.net/2021/03/15/photoshoot-kagome-higurashi-reflections-of-the-forest/Can you please provide a link with the latest gallery?
Where did you publish it? What page/post please?Thank you,
Dear @jochemvandrimmelen,
Thank you for the great idea.As of now none of your requests are available within the filter option.
Please submit your idea here for consideration.
Sincerely,