AsanaPlugins

Thank you for the information.

None of the error messages are related to the plugin. The plugin folder is “easy-woocommerce-discounts” or “easy-woocommerce-discounts-pro” if you are using the pro version, while there is not any error message related to the plugin in the messages.

Maybe there is a conflict on your site causes this issue, to find it you can disable all of WooCommerce related plugins and only keep “WooCommerce” and “Discount Rules and Dynamic Pricing for WooCommerce” then try again, if this time it worked fine, you can activate other plugins one by one to find the plugin that causes the issue.

Regarding the bulk pricing table, I am not sure it is a table from the plugin. So please make sure that you have created it in the plugin.

Also, please make sure that you read the bulk pricing article, as I see you have created wrong ranges based on the screenshot.

To show the quantity table on the product page you can follow the below steps.

• Go to settings of the plugin – Promotion tab – Quantity table section.
• Make sure “Display Quantity Table” is yes.
• Change “Quantity Table Position” to one of the listed positions and check the product page again and if your theme supports that position the quantity table will appear in the product page otherwise please check other positions too.
• If none of the listed positions does work please set it to “None” and use below shortcode on the product page to show bulk pricing table.
  [wccs_bulk_table]

I hope it helps.

Best Regards

• This reply was modified 2 years, 8 months ago by AsanaPlugins.

Hi @petraagency

Thank you for using our plugin.

We apologize for the inconvenience.

Please read this article to translate the plugin.

Yes, you should translate the .json files and it is explained in the article.

When you finished translation please contact us here and send us the language files to let us include it in the plugin.

Thanks for your participation.

I hope it helps.

Best Regards

Hi @apolorc

Thank you for using our plugin.

We apologize for the inconvenience.

In case you have a cart-related condition or customer-related condition in the rule, then it is not possible to cache the prices and we recommend using a cart discount rule or a tiered pricing rule instead of a simple pricing rule. A tiered pricing rule don’t change prices on the product page and only change the price in the cart.

If you don’t have a cart-related condition or customer-related condition in the rule then you can follow the below steps.

To use this feature please follow the below instructions.

• Go to the plugin settings – Performance tab.
• Click on “Update products price” and then this will start a background job to cache product price based on the current simple pricing rules that you have in the plugin.
• When the background job is finished you can try your site again.
• Please note that every time you create a rule in the plugin or update the plugin settings or the WooCommerce settings you should do the above process again, but we have another feature to do this process every time you make some changes in the rules or the settings and to do it please follow the below instruction.
• In the Performance tab of the plugin settings set the “Auto Update Products Price” to “yes” and click on the save changes button.
• When you set the “Auto Update Products Price” to “yes” every time you make some changes in your rules or the settings the background job will start to update the product price.

I hope it helps

Best Regards

Hi @apolorc

Thank you for the error message.

As indicated in the error message, it is not related to the plugin.

It appears that a security plugin or misconfiguration on your server is causing this issue.

To resolve this problem, we recommend contacting the support team of your security plugin. They should be able to assist you in addressing this issue.

I hope this information proves helpful.

Regards,

Hi @meryembayram

We checked the link twice but could not find any product bundles.

Please note that if you set a “Regular price” or “Sale price” for the bundle product, it will be summed up with the prices of the individual items in the bundle.

For example, if the bundle’s regular price is $100 and it contains an item priced at $10 and another item priced at $20, the total price would be $100 + $10 + $20 = $130.

There might be a conflict on your site causing this issue. You can follow the steps below to troubleshoot:

1. Deactivate other WooCommerce-related plugins, especially those that modify product prices like discount or pricing plugins. It appears that you are using a discount plugin.
2. Check again to see if the issue persists. If it works this time, gradually activate the other WooCommerce-related plugins one by one to identify the plugin causing the problem.

If you would like to receive premium support, you can purchase the pro version and contact us here.

I hope this information is helpful.

Best regards

Hi @meryembayram

Thank you for using our plugin.

We apologize for the inconvenience.

We checked the product url and could not find any bundle configuration on it.

You can read this article to provide a free gift product. Section “Gift a Product in WooCommerce with Product Bundles” explains how to do it with product bundle.

I hope it helps.

Best Regards

Hi @apolorc

Thank you for using our plugin.

We apologize for the inconvenience.

Please enable debugging on your website and let us know about the error message that you get.

If it is a staging website you can deactivate plugins and only keep WooCommerce and the Discount Rules and Dynamic Pricing for WooCommerce plugin and try again.

Add below lines to your wp-config.php file to enable debugging and debug log.
define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true );

After enable debugging you can find the error message in the debug.log file. You can read more information here.

After enable debugging on your website, find the debug log file at the wp-content folder and delete its content. Then try to save one of the rules and now you can check the debug.log file to find the error message.

I hope it helps.

Best Regards

• This reply was modified 2 years, 8 months ago by AsanaPlugins.

Hi @alezyo77

Thank you for letting us know.

We apologize for the inconvenience.

We moved the website to a new hosting and now it is available.

Please let us know if you have any questions.

Best Regards

• This reply was modified 2 years, 8 months ago by AsanaPlugins.