• Resolved meryembayram

    (@meryembayram)


    Hi,

    I would like to both make a price reduction and give a gift product on this product. I made the necessary adjustments. The regular price of the product is 3599₺, the discounted price is 2999₺. but it shows wrong product price on product detail page. The gift shows the price of the product and when you add it to the cart, the price increases. This leads to great confusion. I will be glad if you help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @meryembayram

    Thank you for using our plugin.

    We apologize for the inconvenience.

    We checked the product url and could not find any bundle configuration on it.

    You can read this article to provide a free gift product. Section “Gift a Product in WooCommerce with Product Bundles” explains how to do it with product bundle.

    I hope it helps.

    Best Regards

    Thread Starter meryembayram

    (@meryembayram)

    Hi,

    can you check again? bundle is now live.

    best regards

    Thread Starter meryembayram

    (@meryembayram)

    hi again,

    I re-executed everything in the document. but nothing changed. The situation is a bit urgent, please help.

    best regards

    Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @meryembayram

    We checked the link twice but could not find any product bundles.

    Please note that if you set a “Regular price” or “Sale price” for the bundle product, it will be summed up with the prices of the individual items in the bundle.

    For example, if the bundle’s regular price is $100 and it contains an item priced at $10 and another item priced at $20, the total price would be $100 + $10 + $20 = $130.

    There might be a conflict on your site causing this issue. You can follow the steps below to troubleshoot:

    1. Deactivate other WooCommerce-related plugins, especially those that modify product prices like discount or pricing plugins. It appears that you are using a discount plugin.
    2. Check again to see if the issue persists. If it works this time, gradually activate the other WooCommerce-related plugins one by one to identify the plugin causing the problem.

    If you would like to receive premium support, you can purchase the pro version and contact us here.

    I hope this information is helpful.

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)

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