Hi @meryembayram
Thank you for using our plugin.
We apologize for the inconvenience.
We checked the product url and could not find any bundle configuration on it.
You can read this article to provide a free gift product. Section “Gift a Product in WooCommerce with Product Bundles” explains how to do it with product bundle.
I hope it helps.
Best Regards
Hi,
can you check again? bundle is now live.
best regards
hi again,
I re-executed everything in the document. but nothing changed. The situation is a bit urgent, please help.
best regards
Hi @meryembayram
We checked the link twice but could not find any product bundles.
Please note that if you set a “Regular price” or “Sale price” for the bundle product, it will be summed up with the prices of the individual items in the bundle.
For example, if the bundle’s regular price is $100 and it contains an item priced at $10 and another item priced at $20, the total price would be $100 + $10 + $20 = $130.
There might be a conflict on your site causing this issue. You can follow the steps below to troubleshoot:
- Deactivate other WooCommerce-related plugins, especially those that modify product prices like discount or pricing plugins. It appears that you are using a discount plugin.
- Check again to see if the issue persists. If it works this time, gradually activate the other WooCommerce-related plugins one by one to identify the plugin causing the problem.
If you would like to receive premium support, you can purchase the pro version and contact us here.
I hope this information is helpful.
Best regards