AR Rasel
Forum Replies Created
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Hi @arrebarre,
I’m glad I could assist. Don’t hesitate to reach out to our support team if you need help in the future.
If you have a moment, could you please take 30 seconds to leave us a review at this link: https://wordpress.org/support/plugin/embedpress/reviews/#new-post
Your feedback will help us improve and provide even better service.
Thank you! Have a great day!
Hi @arrebarre,
Hope you are doing well. We didn’t hear from you since my last reply. Can you please check once with the shared Dev version plugin? And let us know whether you are facing the same issue or not.
Looking forward to hearing from you. Thanks!
Hi @asood28,
I hope this message finds you well. I wanted to follow up on a previous support request that you submitted. I understand that the thread was marked as resolved due to a lack of activity, but I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.
Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Hi @arrebarre,
Hope you are doing well.
We have added support for the above-shared URL on our Dev version plugin. Please download and retry with this Dev version plugin.
Let me know how it goes. Thanks!
Hi @bcrocketclub,
I hope this message finds you well. I wanted to follow up on a previous support request that you submitted. I understand that the thread was marked as resolved due to a lack of activity, but I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.
Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Hi @asood28,
Hope you are doing well.
We didn’t hear from you yet after my last reply. We are waiting for your update. Let us know the update, so that we can check and help you to fix it.
Thanks!
Hi @arrebarre,
Hope you are doing well.
Sorry to inform you that currently, we don’t have support for this source. You will get to know our current supported sources from here.
However, thanks for your valuable suggestion. I’ll discuss this feature with my team and we will try to implement this option in the future.
Have a good day!
Hi @bcrocketclub,
Hope you are doing well.
I have checked the issue. It seems you didn’t set the height for the mobile device. As you have a long text and need to display it, from the Block settings you can set the height device-wise.
I am requesting you set the height for the mobile device. Check this screen record.
Hope your issue will be fixed. Let me know how it goes.
Thanks!
Hi @asood28,
Hope you are doing well. It seems really very strange issue.
Can you please enable the debug log on your site and share the full error message that you are getting? So that we can check and help you.
Meanwhile, please share the site health info from Tools > Site Health. So that we can check and help you to fix it quickly.
And you can share the above information using the Pastebin.
Let us know the update. Thanks!
Hi @cjfix,
I hope this message finds you well. I wanted to follow up on a previous support request that you submitted. I understand that the thread was marked as resolved due to a lack of activity, but I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.
Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Hi @matttyler007,
I’m glad I could assist. Don’t hesitate to reach out to our support team if you need help in the future.
If you have a moment, could you please take 30 seconds to leave us a review at this link: https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post
Your feedback will help us improve and provide even better service.
Thank you! Have a great day!
Hi @matttyler007,
Hope you are doing well. Thanks for sharing the page URL.
I have checked the issue on my site and it is working well. I have also checked your shared page URL and got that there have some CSS conflicts.
However, please use the below custom CSS code and retry once:
.eb-gallery-img-wrapper.grid .eb-gallery-img-content img { height: 100% !important; }You can add the above shared custom CSS code here: Appearance > Customize > Additional CSS.
Hope your issue will be fixed. Let me know how it goes.
Thanks!
Hi @vikashs,
Hope you are doing well. Sorry to hear that you are facing issues with our plugin.
I have checked and got the issue. I am forwarding this issue to our Dev team. We will fix this issue as soon as possible. Once we have fixed it we will inform you, don’t worry.
Thanks for informing us know. Have a good day!
Hi @cjfix,
Hope you are doing well. Sorry to hear that you are facing issues.
I have checked on my site and it is working well. Check this screen record.
Please check your browser console whether you are getting any errors or not. If you are getting any error messages, please share that error messages by using Pastebin.
In the meantime, please share the page URL where you are facing the issues. So that, we can check as well from our end.
Let us know the update. Thanks!
Hi @codeslayer2010,
I’m glad I could assist. Don’t hesitate to reach out to our support team if you need help in the future.
If you have a moment, could you please take 30 seconds to leave us a review at this link: https://wordpress.org/support/plugin/embedpress/reviews/#new-post
Your feedback will help us improve and provide even better service.
Thank you! Have a great day!