aporter
Forum Replies Created
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Hi,
Please update to version 1.16.50
This fixes the issue.
Best Wishes,
Ashley
Forum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] No Upload to Dropbox anymoreHi Both,
There appears to be two different issues in this thread.
@mateumanacor after you done what bryle suggests could you take another backup and send the log here so we can see if anything has changed.
@miss-newyork yours is a different issue, it may be related to a expired access token issue that we are aware of and should have a fix out shortly.
You could open your own support request and provide the log file there to make sure it is the same issue that I think it is.
Best Wishes,
Ashley
Hi Steffen,
What version of UpdraftPlus are you on?
The latest is: 1.16.47 (free) or 2.16.47 (paid)
It shouldn’t be possible to get that message on the latest version as that client id is no longer in the codebase.
Can you completely remove the UpdraftPlus plugin and install the latest version fresh, your settings and backups will be safe.
Best Wishes,
Ashley
Hi,
You need to update to the latest version of UpdraftPlus.
You may then need to reauthenticate with Dropbox.
Best Wishes,
Ashley
Forum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] OAuth traffic via your serversHi,
It is needed because it is an important part of the OAuth2 authorisation flow.
https://www.oauth.com/oauth2-servers/redirect-uris/
As the redirect URL has to be defined in the OAuth application and sent with requests to the authorisation server it needs to be something we know and doesn’t change.
So it has to be our server address as it would be impossible to use each and every persons own website address across the millions of UpdraftPlus installs.
If your not comfortable with that passing through our servers you could always setup your own OAuth server/application at your chosen service and then overwrite the default redirect url and OAuth tokens via defines in your wp-config.php
Or you can use a non OAuth service.
Best Wishes,
Ashley
- This reply was modified 5 years, 2 months ago by aporter.
Hi,
Are you talking about the “Any other file/directory on your server that you wish to backup” option?
If so it’s expected that you can select files and folders.
What version of PHP 8 are you on?
I can’t reproduce this issue on PHP 8.0
Can you also check with your hosts for any errors in the server error logs / PHP error logs?
Best Wishes,
Ashley
Forum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Localhost backup restored to LiveHi,
So this sounds like a backup of the localhost was restored on the production site and no search and repalce was performed. Which resulted in the site going down as the site url was pointing to a localhost site.
You said that the external storage option was enabled, I assume by this you mean a remote storage location such as Dropbox?
If so the local site likely created and uploaded a backup to Dropbox (either on a schedule or manually).
Then on the live site the rescan remote storage link was pressed which brings in any backups found at the connected remote storage (the local site backup now appears in the list of backups on the live site)
This backup was then restored, without doing a search and replace.
To prevent this from happening again, you could disconnect the local site from remote storage or turn of scheduled backups so that no backups get sent to remote storage of the local site.
If you do want backups being sent to remote storage so that you can install your changes on the live site, then you need to ensure that the option to search and replace is checked (there should be warnings on the restore screen, explaining this).
If them warnings did appear and the checkbox to search and replace was checked, but it did not perform the search and replace then something went wrong or theres a bug, in which case please do open a support request and attach the restore log so we can investigate why.
As migrator is a premium feature we can’t offer support for paid products here, so please open a support request here:
https://updraftplus.com/paid-support-requests/
Best Wishes,
Ashley
Forum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Problem with Google DriveSorry about that, free version 1.16.47 is now released.
Please update to that and try again.
Best Wishes,
Ashley
Forum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Google Drive Backup FailsHi,
Just explain that they are loading the Google SDK on every page unconditionally which causes conflicts with other plugins that are not on the exact same version of the Google SDK.
For example UpdraftPlus will only load the Google SDK during a backup right before we try to upload a backup.
We should also have an update out later today that will prevent conflicts like this and will resolve the issue your having.
Best Wishes,
Ashley
Forum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Google Drive Backup FailsHi,
This is likely to be a plugin conflict.
Another plugin that has recently been updated is now using the latest version of the Google SDK and it is loading this newer version of the SDK on every page.
Which means their version of the SDK is being used instead of ours.
(ours is an older version of the SDK that supports PHP 5.2)
The solution would be for the other plugin not to load the SDK on every page.
A few known plugins so far are:
SEOPress Premium (their latest version fixes this)
SimpleCalendarIf you have another plugin that has Google features try to temporarily disable it and try again, if it works you know which plugin is causing the conflict and you can then ask their support to correct the behaviour.
We are also working on some changes our side to prevent future conflicts and that will be released in the next release.
Best Wishes,
Ashley
Forum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Connect error@tracyandersonmd @gorhad it sounds like you both have different problems, please open your own support threads and provide the backup log (gorhad) or php error log (tracyandersonmd).
Best Wishes,
Ashley
Forum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Connect errorHi all,
The error message:
“The Link You Followed Has Expired”
Is a generic WordPress Error.
In the past this has been solved by temporarily deactivating all other plugins and trying the authorisation again.
Google searching the above message also brings up various guides suggesting to increase the following in your php.ini
post_max_size
max_execution_time
max_input_timeIt’s possible that the POST arguments in the authorisation URL are to long and having low settings for the above php.ini settings or a security module such as mod_security is blocking the request and causing the expired link error message.
Please check with your hosts.
If your error message is not exactly the same as the above, then please open your own support request and provide the backup log.
Best Wishes,
Ashley
Hi,
UpdraftPlus does not have a dependency on Simple Calendar.
UpdraftPlus uses an older version of the Google SDK that supports PHP 5.2 and we only load this when needed.
Other Plugins that use the newest version of the Google SDK and load it on every page (loading over ours when we need it) causes the above error.
Ideally the other plugins only load their version of the Google SDK right before they need to use it, so it should be reported to them.
We are in the process of renaming our version of the SDK to prevent future issues like this, while still keeping our support for PHP 5.2.
Hopefully a release will be out soon.
Best Wishes,
Ashley
Hi @yarrumjr,
Out of that list it’s probably a conflict with ‘Google Analytics for WordPress’
@ewan-norman Yes there appears to be a new conflict between UpdraftPlus and the latest Google SDK some plugins are using and loading on every page.
We have made some changes our side that gets around this conflict, it’s just going through testing, hopefully a release will be made soon.
In the meantime if you urgently need backups to be sent to Google Drive you could temporarily disable the conflicting plugin or see if rolling back to a previous version of that plugin works?
I’ll update you both here when theres an update.
Best Wishes,
Ashley
Hi,
So we have had another report of this problem and been given admin access to that site.
After investigating there this appears to be caused by a plugin conflict.
Do you have the plugin SEOPress Premium installed?
Best Wishes,
Ashley