Antonio Candela
Forum Replies Created
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Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Google Analytics + CustomizationsHello @brankokf ,
Thank you for reaching out.
I will answer your questions in points:- Yes, exactly. To track this type of event, consent is needed from the visitor.
- Yes, sure. Please follow this CSS Lesson available on our site: https://complianz.io/css-lesson-24-minimize-your-banner-on-mobile/.
Hope this helps.
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Not blocking YouTube videoHello @capkova ,
Thank you for reaching out.
Have you already tried to enable the YouTube Service in Integrations > Services? This will block all YouTube videos and apply a placeholder before consent.
If you have already tried that and had no luck, this issue often arises from how the site builder implements YouTube, which can sometimes interfere with our service application. In this case, you could try to troubleshoot this by using the “Block a script, iframe or plugin” feature of the script center to block it before consent, using “www.youtube.com” as the URL and checking “Enable Placeholder” while targeting the div used on the video, such as “ytp-cued-thumbnail-overlay”. This might not be the right one, so you will need to try different options to find the correct one.Let me know. Looking forward to hearing you.
Hello @jestemzmiasta ,
In this case, you can overcome this by implementing the script with a plugin like WP Code and blocking it before consent. Use the “Block a script, iframe or plugin” feature of the Script Center to block it prior to consent, using the URL inside thesrcattribute. You can learn more about the features of the script center at this link: https://complianz.io/integrating-plugins/Hope this helps.
Hello everyone,
We are going to release a new version of Complianz that addresses the new way to load translations soon. I apologize for the inconvenience. In the meantime, we have released a branch of the upcoming version that fixes this issue. You can download it here: https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/fix/translations-wp67.Hope this helps in the meantime while waiting for the next release.
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Installation Problems with WP 6.7.1Hello @swini-1 ,
Thank you for reaching out.
The console is actually showing jQuery issues that are causing errors in Complianz. This could be affecting other plugins too. I suggest debugging this with a plugin like WP-Debugging to understand what is going wrong.Please let us know how it goes. Looking forward to hearing from you.
Hello @boosterbast ,
Thanks for pointing it out. The premium release should be coming due today or tomorrow. You will get the notice on WordPress > Plugins.Due to the WordPress forum rules, we cannot assist premium users here. If you want to discuss this further, please reach out to us on our ticketing platform on our website.
Regards.
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Dismissed user numberHello @unigunde ,
Thank you for reaching out.
The statistics are available at Tools > Statistics. However, I’m sorry to inform you that this feature is only available for premium users. Due to WordPress guidelines, if you want to discuss this further, please reach out to us through our ticketing system on our support page on our website.Regards.
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Site docs languageHello @more-than-god ,
Thank you for reaching out. The legal documents are usually translated to the WP language automatically. If this is not happening, it could be due to the current problem with WordPress 6.7, where the translations are loaded differently. We are currently working on a fix. In the meantime, we have released the fix on GitHub first. You can download it here: https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/fix/translations-wp67.You can install the .zip file by going to Plugins > Add a New Plugin > Upload Plugin, and then clicking Install Now.
Please make sure to update your translations first in Dashboard > Updates > Translations.If you don’t have WP 6.7, please let me know, so we can find a solution to your issue.
Regards.Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Cookie Banner not loadedHi @bianca1234 ,
Thank you for reaching out.
I’m sorry to hear this. We are currently working on a fix for the newest WordPress 6.7, as they have changed the way translations are loaded. In the meanwhile, we have released the fix on GitHub first. You can download it here: https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/fix/translations-wp67.
You can install the .zip file by going to Plugins > Add a New Plugin > Upload Plugin, and then clicking Install Now.Please make sure to update your translations first in Dashboard > Updates > Translations.
Please let us know.
Regards.Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Banner texts won’t get savedHello @osmams ,
Thank your for reaching out.
Could you please link me the site URL? You might have some limitations applied to the REST API. To check that, please open your browser console while applying the changes to see if anything shows up.Hope this helps.
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Google’s Consent Mode APIHello @hakuna4matata ,
Thank you for reaching out.Yes, you are right. If you enable the CM via Site Kit, you do not need to use ours. Please note that the consent signals will be granted only after the cookie categories are selected.
Hope it helps.Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] WordPress Version 6.7.0 conflictHello @braino ,
We have released the fix on GitHub first. You can download it here: https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/fix/translations-wp67.
You can install the .zip file by going to Plugins > Add a New Plugin > Upload Plugin, and then clicking Install Now.Please make sure to update your translations first in Dashboard > Updates > Translations.
Please let us know.
Regards.Hello @boosterbast ,
We have released the fix on GitHub first. You can download it here: https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/fix/translations-wp67.
You can install the .zip file by going to Plugins > Add a New Plugin > Upload Plugin, and then clicking Install Now.Please make sure to update your translations first in Dashboard > Updates > Translations.
Please let us know.
Regards.Hello @ilgrizly ,
We have released the fix on GitHub first. You can download it here: https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/fix/translations-wp67.
You can install the .zip file by going to Plugins > Add a New Plugin > Upload Plugin, and then clicking Install Now.Please make sure to update your translations first in Dashboard > Updates > Translations.
Please let us know.
Regards.Hello @dominikzuk ,
We have released the fix on GitHub first. You can download it here: https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/fix/translations-wp67.
You can install the .zip file by going to Plugins > Add a New Plugin > Upload Plugin, and then clicking Install Now.Please make sure to update your translations first in Dashboard > Updates > Translations.
Please let us know.
Regards.