Andrei

Hello there,

Thanks for reaching out to us!

Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

Please let us know when you find the conflict so that we can take a look and see what we can do about it.

Kind Regards

Hello there,

Thanks for reaching out!

You can change the first shown language (not the default language in which the content is written in) by simply going to TranslatePress Settings -> Enable Subdirectory for Default Language, then reorder the languages by drag and drop.

If you actually change the default language (something that’s perfectly fine on a brand new site without content), you’ll need to change all the content you’ve written to the new language and then translate again all the information. There is no proper way to automate this as translations are directional.

Regarding your other question, for translating the meta info through our visual translation you need the SEO Pack Addon.

Let me know if you have any other questions.

Regards

Hey there,

Thanks for reaching out to us!

If you are not able to translate this certain string from the visual editor try finding it in the String Editor.
Also not working? This means TP doesn’t scan those certain strings, try wrapping them in a Translation Block:

https://translatepress.com/docs/translation-editor/#translation-blocks

<div>
Translate everything <div>inside</div>
</div>

You have to keep in mind that the entire content will merged into one string, so any changes made to the original text will invalidate your translation.

Let me know if this helps.

Kind Regards

Hey there,

Thanks for reaching out to us!

We deeply apologize for the delayed response.

There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

I managed to replicate your mentioned issue and followed it to our development team.
Until they manage to fix this, as a hotfix you can use Advanced TP Settings -> Disable post container tags for post content.

Let me know if there is anything else I can help you with.

Best Regards

Hello there,

Thanks for reaching out!

We deeply apologize for the delayed response.

There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

You should be able to translate this specific string directly from the backend so that you won’t have to translate it for every product page. Use the WP Data Access plugin https://wordpress.org/plugins/wp-data-access/
Let’s say for example that your default site’s language is English (United States) and that you want to translate a string to Spanish.
Using WP Data Access, you will have to search for that string either in the wp_trp_dictionary_en_us_es_es table or in the wp_trp_gettext_es_es table.
The gettext table contains all the strings related to plugins or themes, while the dictionary table contains the strings related to your site’s content.

Here is an image of how WP Data Access looks when you search for the trp tables: https://www.cozmoslabs.com/wp-content/uploads/2021/05/wp_data_access_search_for_table.jpg

You can never be too sure in which table a string will be, so the best practice is to search for it in both tables. Start with one table and if you are not able to find it there, search for it in the other table.
Here is an image of how I was able to search for all strings that contain “cart” in the wp_trp_dictionary_en_us_es_es table: https://www.cozmoslabs.com/wp-content/uploads/2021/05/wp_data_access_search_for_string.jpg

After you find the string that you want to edit, all you have to do is to edit the row and to add the translation in the Translated column. It is also important to add 2 in the Status column (0 – not translated; 1 – automatic translated; 2 – manually translated).
Here is an image of how to do the translation: https://www.cozmoslabs.com/wp-content/uploads/2021/05/wp_data_access_translate_string.jpg
After you have filled the Translation and Status columns, press the Submit button and the translation is going to be saved.

In the example I gave above, I used English and Spanish, you can do the same for all languages, just make sure to replace the en_us and es_es language codes with the ones that you are using. You can find the codes for your languages by going to: Settings –> TranslatePress –> General tab https://www.cozmoslabs.com/wp-content/uploads/2021/05/general_langauge_code.jpg

Let me know how this goes.

Regards

Hello there,

I am sorry for the long waiting time that you have been experiencing.

You can make use of Do not translate certain paths from the advanced TranslatePress settings. Select “Exclude paths from translation” , paste path to the page you wish not to be translated and save.

Let me know if this approach solves your issue.

Best Regards

Hello there,

Thanks for reaching out to us about your issue.

The 500 error (or sometimes a white page or “The site is experiencing technical difficulties.”) is a very general server error.

One of the first web search results says that “The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the web site’s server but the server could not be more specific on what the exact problem is.”​​

To debug this further, please follow these steps:
​​
1. Ask your host to identify this specific error and/or for the PHP error log.
2. Try and increase your WordPress memory limit: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
3. set WP_DEBUG to true in wp_config.php file: https://codex.wordpress.org/WP_DEBUG and try again. See if you get any errors.
​4. Check if you have duplicate entries in your *trp_* tables from the database. If you do, you can use the Remove duplicate rows option from TP Settings –> Advanced tab to clear them.
5. Try to do a conflict test (ideally in a staging environment):
​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

Please let us know when you find the conflict so that we can take a look and see what we can do about it.

Best Regards

Hello there,

Thanks for getting in touch regarding your question.

Keeping in mind that you use English as a default language I think you could make use of this article:https://translatepress.com/docs/translation-editor/#translation-blocks and scroll down to How to Translate words in different contexts.

Let me know if this works or if you have any other questions.

Best Regards