EricRoss Anderson
Forum Replies Created
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Forum: Fixing WordPress
In reply to: WordPress site became unaccessible after General Settings changeYou’re welcome! Is there any way you can just migrate the site to the directory mydomain instead of where it’s currently housed? Up one level? If you can it will work like a charm.
If migration to a new directory isn’t possible you could also try a rewrite rule that changes your sub-directory to appear as your web root. For example, on my webhost they provide this article, but it may not apply apples to apples in this case:
https://my.bluehost.com/hosting/help/347
Hope that helps =)
Forum: Fixing WordPress
In reply to: Total site lockoutHello @chapmanpaul2015,
Couple questions about what you found in phpMyAdmin. Was there a database and it was just completely empty? Did you see more than 1 database? It sounds like you do have WordPress installed and if that’s the case you should have a database listed.
If you do have multiple databases you can find which one your site is pointing to via your wp-config.php file which you’ll find in your file manager on your cPanel. Also, would you mind sharing your domain name?
Hope we can help get you back into your site, let me know thanks!
Forum: Fixing WordPress
In reply to: WordPress site became unaccessible after General Settings changeHi @marciokoko,
Don’t worry this kind of error happens more often than you’d think, luckily there is a fix. First, do you have access to phpmyadmin with your webhost? If you’re unsure that’s totally okay. The steps will look like this:
1.Login to your hosting account
2.Search for/Click phpMyAdmin
3.On the left-hand side click on your database name (If this is your first site it should be the only one.
4.After clicking on your database you’ll see some tables expand, and one of them should be similar to wp_options.
5.Click on that table and you’ll find two tables, the home and the site URL. You can edit the values there, and make sure they are both showing what is was originally. It sounds like in this case they should both be http://www.mydomain.com/wordpress_2/.Let me know if you have any questions, there is also an article here: https://codex.wordpress.org/Changing_The_Site_URL
The info you need is under the “Changing the URL directly in the database” section.
Forum: Fixing WordPress
In reply to: Can’t see or Activate PluginsAh, roger that! Hmmm, I’d probably still make sure even on the local server that your naming conventions are good to go with the plugins directory. Other than that I’m actually not sure, sorry about that.
Forum: Fixing WordPress
In reply to: Can’t see or Activate PluginsHey @lilmatic,
What is it that shows up when you click on installed plugins? Is it empty? If you cannot see your list or activate them it’s possible your plugins folder has been renamed, hiding those plugins. Usually, that only happens when you’re troubleshooting with your file management system on your hosting account though. I’d check there just in case to make sure. Login to your hosting account, and go to whatever file manager they have for you to use. Then locate your wp install and go to wp-content/plugins. As long as there is a directory there named “plugins” that won’t be the issue, but if it’s been renamed or changed you’ll see it there.
Do you think you could post a screen shot of the error you’re seeing?
Forum: Fixing WordPress
In reply to: Cannot make changes to Theme and very slow wordpressFor sure, no problem! Thanks for the additional info about your site as well. Of course, I’d recommend doing research on a bunch of plugins for the one that works for you, but w3 Total Cache is a solid choice. https://wordpress.org/plugins/w3-total-cache/
Install that plugin via your dashboard and that should help your WP Install after you’ve got some content there.
I would recommend contacting your web host and having them replicate the issue with you. See if they are also seeing slower load times on the backend. They may even have some features built into your hosting plan that can speed you up.
Forum: Fixing WordPress
In reply to: Cannot make changes to Theme and very slow wordpressAloha @olumayowa,
First off welcome to WordPress! Awesome to hear you want to design and work on this site yourself. =) You’ve come to the right place for help, and hopefully we can get you up and running.
As per your install, other than the custom theme you’re working on, do you have any other content you’re installing or working with? For example, what plugins are you using currently if any? If it’s basically a clean or brand new install and you’re still seeing some performance issues I’d check with your web host. One of the first things I do on a new site is install a caching plugin and get it activated asap.
Now, when you mention you cannot make changes to your theme, do you see error messages? Or is it just too slow in the dashboard to get anything done?