Alexandre Carette
Forum Replies Created
-
Forum: Plugins
In reply to: [WooCommerce] Select phone orders among all ordersHello,
To filter phone orders, you can use the built-in “_order_source” meta key. Phone orders typically have this set to “admin” or “phone”. You can create a custom admin view or use a plugin like “Admin Columns” to add this filter to your orders list.
Check your order meta data first to confirm the exact value used in your store.
Let me know if you need guidance on how to query this in the database.
Alexandre
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Order Issues After 11.0.0 UpdateHello,
This usually happens when the webhook from Stripe doesn’t reach WooCommerce before the user is redirected back to the site. First, check that the webhook endpoint in your Stripe dashboard matches the one shown in WooCommerce > Settings > Payments > Stripe. Also verify the webhook signing secret hasn’t changed during the update.
If the issue persists, try temporarily disabling other plugins to rule out a conflict during the callback.
Let me know if you need further details on any of these steps.
Alexandre
Forum: Plugins
In reply to: [WooCommerce] How the WooCommerce team uses AI in this forumHello,
Thank you for sharing this transparency about how AI assists your team. It’s reassuring to know that every reply is reviewed by a human, especially when troubleshooting specific issues.
If the AI tools ever suggest a solution that doesn’t quite fit, how do you ensure the final human edit corrects it? For example, when a problem requires checking server logs or plugin conflicts, does the team have a checklist to validate the AI’s output?
Thanks for the clarity,
Alexandre