Afterpay
Forum Replies Created
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Hi @keithhill1968 and @chvtech,
Thank you for your patience.
The issue has been addressed in the latest release v2.2.1. Please update the Afterpay plugin.
Thank you.
Hi @chvtech and @wilfredswholesale,
Thank you both for providing more information.
The team is working on a solution, which will soon undergo testing. The fix will be released as soon as possible.
We will keep you all posted.
Thank you.
Forum: Plugins
In reply to: [Afterpay Gateway for WooCommerce] Critical Error in POS for WoocommerceHi @rumblewand,
Thank you for reporting this behaviour.
Is the POS plugin in question Point of Sale for WooCommerce by Actuality Extensions? If not, please provide a URL for the plugin being referred to here.
In any case, this is the first report of an incompatibility with a third-party point-of-sale plugin. The team would be happy to assist with the investigation. Please submit a dedicated support request from the Afterpay Help Centre here:
https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406A team member will then reach out to you within 1 business day.
Thank you.
Hi @fresatomica, thank you very much!
Hi @keithhill1968,
Thank you for your message.
Our engineers have been trying to reproduce this error, but with no success.
While we are still investigating, could you please submit a dedicated support request from the Afterpay Help Centre here:
https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406A team member will then reach out to you within 1 business day.
Thank you.
Hi @kristinubute,
Thank you for your message.
The team would be happy to assist with an investigation. Please submit a dedicated support request from the Afterpay Help Centre here:
https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406
A team member will then reach out to you within 1 business day.Thank you.
Hi @dhruvsompura,
Thank you for your message.
The team would be happy to assist with an investigation. Please submit a dedicated support request from the Afterpay Help Centre here:
A team member will then reach out to you within 1 business day.
Thank you.
Forum: Plugins
In reply to: [Afterpay Gateway for WooCommerce] More info modal not workingHi @isscreative,
Thanks once again for taking the time to report this behaviour.
The update has been completed and the challenge resolved. Please don’t hesitate to reach out if you have any further questions or concerns.
Thank you.
Forum: Plugins
In reply to: [Afterpay Gateway for WooCommerce] More info modal not workingHi @isscreative,
Thanks for reporting this behaviour.
The team has inspected the website via the link provided. It seems the modal popup is appearing, but in this case it is behind the rest of the content. The
z-indexof 999 on the modal is not high enough (if it was 1,000 it would display).This report has been relayed to the appropriate engineering team and can be expected to be addressed within 24 hours. No plugin update will be required.
Further correspondence will be provided when the update has been completed.
Thank you.
Hi @advertisingweb,
Thank you for your message.
The team would be happy to assist with an investigation. Please submit a dedicated support request from the Afterpay Help Centre here:
A team member will then reach out to you within 1 business day.
Thank you.
Forum: Plugins
In reply to: [Afterpay Gateway for WooCommerce] Single Product Page not showing AfterPayHi @helenjaggedcrow,
Thank you for your message.
The team would be happy to assist with an investigation. Please submit a dedicated support request from the Afterpay Help Centre here:
A team member will then reach out to you within 1 business day.
Thank you.
Hi @johnc1979,
Thanks for your message.
Is there only one instance of the “Afterpay Gateway for WooCommerce” plugin installed and activated? Are there any other “Afterpay” plugins installed and activated?
This error message suggests that another plugin has defined a
WC_Gateway_Afterpayclass.Please review the list of active plugins and advise of any findings.
Thank you.
Forum: Reviews
In reply to: [Afterpay Gateway for WooCommerce] Excellent Support Via The Support ForumHi Gary,
More than happy to help. Glad it’s all working now.
Thank you.
Forum: Reviews
In reply to: [Afterpay Gateway for WooCommerce] Excellent Support Via The Support ForumHi @zulu11,
Here is a temporary solution to remove it from the available payment methods. Please copy the following snippet to the
function.phpin the active theme and replace the category IDs as needed./** * @param array $gateways */ function afterpay_apg_callback( $gateways ) { foreach (WC()->cart->get_cart() as $cart_item_key => $cart_item) { $product = $cart_item['data']; # Categories #1 and #3 don't support Afterpay. if (array_intersect( $product->get_category_ids(), array(1, 3) )) { unset($gateways['afterpay']); break; } } return $gateways; } add_filter( 'woocommerce_available_payment_gateways', 'afterpay_apg_callback', 10, 2);The engineering team will also include a similar enhancement in the next release.
Thank you.
- This reply was modified 5 years, 9 months ago by Afterpay.
Forum: Reviews
In reply to: [Afterpay Gateway for WooCommerce] Excellent Support Via The Support ForumHi Gary,
Great to hear that the solution is operating as intended for most pages. The expectation is that Afterpay would also be unavailable at the checkout if one or more products in the cart are identified as unsupported using this method.
Please leave this with the team to investigate further on your behalf. Will reply back here within 2 business days.
Thank you also for updating your rating!