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  • Thread Starter Arthur

    (@adrc)

    Not one error of that time or any other common or expected errors.

    This is a fun one.

    Thread Starter Arthur

    (@adrc)

    What should I be looking for in the error logs?

    You generated a far worse error than I have seen.

    I should mention that this is a Multi-site installation but my site is the only site on it. I had nothing to do with the set up as it happened years before I arrived…

    • This reply was modified 1 day, 7 hours ago by Arthur. Reason: Added a thought
    Thread Starter Arthur

    (@adrc)

    Hi,

    The page is currently set up with no Comments box (Large Custom Text Field):

    https://umdiaspora.org/contact/

    This is not useful to me because I need the feedback from my user base.

    I have tested it with Captcha on and off.

    I also have a version that can be made to fail:

    https://umdiaspora.org/form-testing/

    Thread Starter Arthur

    (@adrc)

    UPDATE

    I don’t have the rest of my life to work on this and the plug in has become useless unless this can be figured out. If it’s only me I would love to know.

    Here’s what i have done, tested on multiple browsers (Chrome, Edge, Firefox, Safari on OSX 26.2), this is what happens. I created a new form.

    When I have a Large Custom Text Field and have enabled “a checkbox so subscribers can opt-in to your email list”:

    1. If there is NOTHING entered in the Large Custom Text Field and I check the box to be added to the Mailing List it works as intended.
    2. If there is ANYTHING entered in the Large Custom Text Field and I check the box to be added to the Mailing List it sits there. No warning and never processes.
    3. If there is ANYTHING or NOTHING entered in the Large Custom Text Field and I DO NOT check the box to be added to the Mailing List it WORKS.

    That’s the whole story.

    Thanks in advance.

    Thread Starter Arthur

    (@adrc)

    See your submission in my email. Will check to verify addition to database.

    Here’s the debug log with your entry.

    [2026-8-05, 19:03] reCAPTCHA.INFO: Failed to verify with Google reCAPTCHA [“Extra information”,[[[“missing-input-response”]]]] []

    Thread Starter Arthur

    (@adrc)

    OK, well something is fishy.

    When I subit the form with the “Yes, I would like to receive emails…” button checked and the comments field EMPTY the email sends.

    When i send with the add to list checked and the field contains text it WILL NOT SEND.

    When the add to list button is unchecked the form sends whether the field is filled or not.

    Removing the COMMENT TEXTAREA allows the form to work no matter whether the ADD TO button is checked or not.

    All of this is done with the form maker in the Constant Contact plug in.

    I fave deleted and reentered the Comment field. No change to behaviour.

    I also disabled Google Captcha while testing.

    I have substantially edited this post.

    Thoughts?

    • This reply was modified 3 days, 12 hours ago by Arthur.
    • This reply was modified 3 days, 12 hours ago by Arthur.
    • This reply was modified 3 days, 12 hours ago by Arthur.
    Thread Starter Arthur

    (@adrc)

    My web host was having some problems keeping the web site on line three times in the past two weeks but it’s all up and running correctly now.

    Would it attempt to verify each time the site was down?

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