Dear Esmi,
The problem is i didn’t even download or use FTP (don’t have FTP aCCOUNT or PhpMyadmin (guess i’m stupid, first time user of wordpress) or even have any backup.
all the information i had was the username and password to enter the dashboard but outside of that didn’t use anything else.
so i stupidely accessed the dashboard and updated the website without having any back up.
I would gladly reset the plugins but i can’t access the dashboard.
the problem is i’m really a novice, and really not an expert. And the person who created this site and who was handling till now dissapeared. Do you think there is a solution?