acjp
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Can’t access supportno no resolution I have trivially surrendered to the fact that I will no longer buy plugins from woocommerce because I find it inexplicable that a problem relating to access to assistance and my subscriptions cannot be solved in many days.
(the reference is not for this ticket but this https://wordpress.org/support/topic/cant-access-support-3/#post-15467052)
- This reply was modified 4 years, 1 month ago by acjp.
Forum: Plugins
In reply to: [WooCommerce] Can’t access supportno I just said that I registered a long time ago and I no longer have the confirmation email. I haven’t talked about accounts. I can log in but on that page it doesn’t ask me for support and asks me to verify my email following the procedure (https://ibb.co/5Y5dVw3). but following the procedure no message appears to me to confirm the email. as per my reply to his colleague.
so you haven’t been able to solve it yet. it’s a little absurd. you are unable to regenerate a confirmation email for acjp@npmagency.com. sorry but I urgently need to solve this problem and it seems to me that we are still at the starting point when it was enough to review the previous tickets. thank you`
Forum: Plugins
In reply to: [WooCommerce] Can’t access supportOf course it’s the same address. i bought the plugin on woocmmerce how could it be a different account?
in any case, the email is the same between woocommerce and wordpress
it doesn’t work and i’m wasting time to get assistance with a plugin that i need urgently. it is stupid that I have to verify the mail on an external site and that I have to do this senseless procedure. it’s an old registration I don’t have that email. it is absurd that I cannot request verification from your site and if I am already inside why do I have to check the email for assistance but I can buy the plugins.
can’t you send me the email again? can’t you intervene?`
please i need support to work
Forum: Plugins
In reply to: [WooCommerce] Can’t access supportyes I bought a “smart quantity” extension. the screen is this https://ibb.co/5Y5dVw3 but if I follow the procedure I have no way to verify my address because no message appears as described.
- This reply was modified 4 years, 2 months ago by acjp.