acekin

@madhattersez, than you! I have asked multiple times but they have not replied. I was suspicious of this, thank you for verifying it. I will paste your message in the support ticket.

That said, I requested a full sync and that seemed to have gone fine. Most other functions seem to be fine, the remaining issues must be due to the banned IP.

I will write again if and when I hear from my hosting company.

Thanks again,

Cemal

@madhattersez,

Update.

My hosting company will only provide times and the processes that push the resource limit. I am out of luck getting help there. In the meantime I have done some testing:

1. Disabled all plugins but JetPack. It did not change the long error message I get on the Debug page
2. Enabled the plugins again, the error message on the Debug page was the same
3. Paused CloudFlare, it is currently not in the middle. That also did not help with the Debug error message indicating connectivity pproblems
4. I put a copy of the xmlrpc.php file in the site root, no effect. The message still said there is a connectivity problem.

Despite the indicated error message when I visit the Debug page, JP stats are working, I can see the site’s pages, the first dozen or so blog posts, many media elements, plugins, comments all from the WordPress.com dashboard. I am not sure how long it will last. I don’t also understand how I get a message that says JetPack is not connected yet I can do at least a good number of the functions.

Will appreciate your take on the matter.

Cemal

• This reply was modified 7 years, 8 months ago by acekin.

A specific question about the location of the xmlrpc.php file. It has been located in the folder where WordPress is installed rather than the root, like:
http://www.mysite.com/ (root)
http://www.mysite.com/subfol (where WordPress is installed)

The reason I ask this question, as I raised this issue before, my site is installed in a subfolder and the xmlrpc.php file is indeed there. Has there been any change in the WordPress code and codec that expects the find this file in the site root? The same issue exists, the file does not load if loaded directly after the domain name/ which I think used to work before.

Cemal

• This reply was modified 7 years, 8 months ago by acekin.

Thank you for your offer. I am dealing with a couple of other issues, when done with them I will try JetPack once more and give you all a heads up here.

I still have not gotten a response to how to locate the XMLRPC settings in WordPress. On my own, I found a plugin, Manage XMLRPC and looked at the settings and nothing seems to be disabled. I would still like to learn where the XMLRPC setting is. I even looked under debug settings.

Is there a way to check whether XMLRPC is active or inactive on my server at the system level?

Cemal

The behavior of JP was affecting my server, I disabled and deleted JP. I will probably use a different statistics plugin.

Cemal

Hello @gemmaevans,

I am not sure why this is happening, and this is not the first time! I have disabled and deleted JetPack and reinstalled it and connected it. Much of my settings are no longer there like plugins, none show up, or site pages.

I have not been able to locate the XML-RPC setting, I even looked under the debug link at the bottom of the JP dashboard. I remembered last time I had difficulty finding it too. Why is such an important setting buried so deep is beyond me. If you tell me how to locate the setting I will look at the settings. By the way, if I cannot find it I could not have disabled all or parts of it!

Cemal

Thank you for your quick reply.

Cemal

Yes, I do. But, I still think adding a letter or a word next to a feature when it is first announced will be welcome.

Cemal