WilloftheD
Forum Replies Created
-
Forum: Plugins
In reply to: [The Events Calendar] CSS selectors for buttons?Hi @jgold723, perhaps you’re using the wrong selectors. I’d like to take a closer look. Could you share the direct URL to the page you’re having issues with? I’d like to check and help you with this one.
Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.
Looking forward to helping you with this one.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Roles other than administrator cannot publish evbentsHi @nicami2, sorry to hear about this. We’re working on some issues regarding the Venue URL bug that does not allow users to update the events. I wonder if it is related here. To confirm this, could you try using Chrome and see if you can update any events?
Also, since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.
One of my colleagues will be with you shortly. We look forward to helping you out with this one.
Hang in there,
AbzForum: Plugins
In reply to: [The Events Calendar] Can’t Save EventsHi @jwartenberg, no worries. We’d notify you in this thread whenever there are updates.
Hang in there,
AbzForum: Plugins
In reply to: [The Events Calendar] Debugging is always on !?!Hi @ronald2020, yikes, that’s not good. Do you have any caching enabled? I couldn’t replicate it, and it turns off when I disable it on the admin dashboard.
Could you try manually disabling it on your config? See the article here: https://theeventscalendar.com/knowledgebase/k/how-to-enable-debugging-in-wordpress/.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Cant save eventsHi @harwin63, rest assured that we’re working on it, and we’d notify everyone on this thread as soon as we release it.
Hang in there,
AbzForum: Plugins
In reply to: [The Events Calendar] add date to calendarHi @macpheek, users should be able to subscribe to the Events Calendar. See the article here: https://theeventscalendar.com/knowledgebase/k/exporting-events/
Let me know if that helps.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Calendar + polylangHi @clickcloud, unfortunately, the support for Polylang actually comes from its developer. Since we didn’t create the plugin or its integration abilities, it would be best to reach out to their developers.
I see that it could be problematic to integrate with WPML. Managing multiple translations can get tricky and complicated, but we’ve had customers who have had good luck with WPML though that’s not to say that it doesn’t have compatibility issues as well.
Good to check with their team regarding this.
Have a great day.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Action Scheduler orphaned jobsHi @ronald2020, interesting. 🤔
Could you follow these steps here (if you haven’t already)?
- Install the free Code Snippets plugin.
- In your dashboard, go to Snippets > Add New and copy the snippet below.
- Save and Activate the snippet.
- Go to Events > Settings > Upgrade and confirm that migration is not longer in progress.
- Go back to Snippets > All Snippets and deactivate the snippet.
add_action( 'init', function () { // Will attempt to force a revert of tables and metadata tribe( \TEC\Events\Custom_Tables\V1\Migration\Process_Worker::class )->undo_event_migration( [] ); } );Running this snippet will revert the event metadata and custom tables, and reset your site back to a state where you can re-try migration. This will force your site out of the maintenance mode we use during migration.
Rest assured that I already reached out to our devs regarding this, and I would let you know whenever I hear back from them.
Let me know how it goes.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Severe Performance Degregation w/ YoastHi @dubloons, yes, upgrade it and check if that makes a difference.
To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.
Let us know how it goes.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Problem to show my new event after creationHi @comvisu, no worries. Thanks for trying it out as well.
This is weird, I could now see Example 2, which previously I wasn’t able to view.
Ex1 : https://www.explorando.be/evenement/randonnette-au-bois-de-halle/
Ex2 : https://www.explorando.be/evenement/randonnette-braives-fumal/Please do keep me posted when you have more information from them.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Cannot Add New Event (2022)Hi @erion42, this is weird. That should be just the same with the Pages/Posts. https://share.getcloudapp.com/rRu5L5Eq
Could you try reinstalling WordPress and then installing the plugins? I suspect that WordPress might not be installed properly.
Let us know how it goes.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Syntax ErrorHi @trinitysummerside, good to know that you were able to upgrade to PHP 8, and no worries about the delay here. Let’s see.
I can confirm that I was able to navigate through the events archive page just fine.
See the screen recording here:
https://share.getcloudapp.com/7KujykO7Regarding the shortcode
[tribe_events_list limit="7"], the shortcodes are only available with the Pro version. https://theeventscalendar.com/knowledgebase/k/shortcodes/Let me know if that helps.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Widget: the link to the calendar page is not workingHi @nimloth, it seems like I spoke too soon. I thought it was related to another issue with the widget.
It seems like you’re using the default WordPress Permalinks. We recommend using Pretty Permalinks. Kindly configure your permalinks by following this article here and see if that makes a difference → https://theeventscalendar.com/knowledgebase/k/permalinks-best-practices/.
Let us know how it goes.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Event titles cut offHi @indylibraryworkers, thanks for providing more information here. Interesting, does the excerpt title not show whenever you interchange it with the default theme?
I suspect this is a theme-driven option. By any chance, could you reach out to the Theme Eco Nature Elementor developers and check with them if there are any?
Let me know how it goes.
Best,
AbzHi @andykeith, thanks for your patience. We’ve already identified this as a bug on our plugin and already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.
I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.
If you do have other concerns or issues you need help with, please create another ticket, as it helps us track different issues.
Again, thank you for your patience. Hang in there.
Best,
Abz
________________________Internal Bug Ticket Reference:
BTRIA-1528