WilloftheD
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Event Calendar ProHi @pierrecancale, you have a couple of good questions here. However, since you’re asking about our Premium Add-ons, please create a Pre-sale Ticket on our HelpDesk. We should be able to answer all of your questions there.
I’d be closing this thread, and we’d be glad to help you out on our HelpDesk. This is for us to follow WordPress Forum Guidelines regarding premium plugins.
Thank you,
AbzHi @tangohel, I see. I also suspect that should be the case that their plugin has a function for this on their Pro Version. I appreciate you letting me know, and I will also take note of this.
I’d be closing this thread, and please do not hesitate to bump a new thread on our way. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.
Again, thanks for sharing. Happy Holidays!
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Site URL not getting linked in v6.0.6.2Hi @waprothero, thanks for sharing more information here. I wasn’t able to replicate the issue on my end. I suspect there’s a conflict that’s causing the issue here. Worth checking, and it would be good to test for conflicts. Could you follow the following steps?
- Deactivate all other plugins except for The Events Calendar Plugins.
- Switching to the Default theme.
Please read the Testing for Conflicts Article before doing anything.
To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.
Best,
AbzHi @tcooper2820, it seems like you already created a ticket on our helpdesk as well. Thank you. One of my colleagues will be with you shortly.
I’d be closing this thread as well, for us to follow WordPress Forum Guidelines regarding premium users.
Hang in there,
AbzHi @tcooper2820, that’s correct. We generally have limited support for Customization and Custom CSS as such.
That being said, I’d like to learn more about this and would like to check if we can do something about this. I responded to your ticket on our helpdesk.
I’d be closing this thread since you have a premium license — I’d be glad to help you further on our HelpDesk. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.
Hang in there,
AbzForum: Plugins
In reply to: [The Events Calendar] Events Not Showing in Calendar or List ViewHi @mpedersen, I appreciate you trying it out and doing more debugging on your end. It is somewhat related. I’d like to learn more about this — could you provide the following version of the following?
- PHP
- WordPress
- The Events Calendar Plugins
- Theme and Version
Thanks for sharing the findings here. I’d be glad to help you out further.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Export only a single eventHi @bkiehle, that’s definitely weird. I wasn’t able to replicate it with the latest version. 🤔
By any chance, you have an existing customization that might be causing some issues?
Also, I already shared this with our team. I’d be getting back to you as soon as I hear from them.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] fixe for prime_term_cache()Hi @shawfactor, thanks for sharing more information here. That makes sense, though, and I do understand what you’re trying to accomplish here.
I’d definitely share this with our Devs and check with them. I’d update you as soon as I hear from the team.
Hang in there,
AbzForum: Plugins
In reply to: [The Events Calendar] Events Not Showing in Calendar or List ViewHi @mpedersen, sorry to hear about this. We have a similar issue with our Pro version → Events revert to current or swapped date after save (classic editor). I wonder if it is related to what you’re experiencing.
Regardless, could you try this workaround here:
- Go to Events > Settings > Display and change the Compact Date Format to the default option (2022-01-15).
- Use the block editor for editing events.
Please let me know if that does the trick for you.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] creating urls for month and days automaticallyHi @flamemunich, I appreciate you sharing the URLs here.
Were you able to follow the article here → SEO and Performance Issues, and it is still creating duplicate data?
Also, could you provide the following version of the following?
- PHP
- WordPress
- The Events Calendar
- Theme and Version
Looking forward to hearing from you.
Forum: Plugins
In reply to: [The Events Calendar] can’t edit event with plugin version 6.0.5Hi @kimchloe, that’s definitely weird might be another case, and the bug ticket #TEC-4596 here is Firefox related issue.
Could you provide me with the version of Google Chrome on the iPad and what version of iPadOS? This would help us replicate the issue here.
I am looking forward to hearing from you.
Forum: Plugins
In reply to: [The Events Calendar] Error Subscribing to Events with Google CalendarHi @allisonwoaddesigns, thanks for providing information here. I wasn’t able to replicate the issue with version 6.0.6.2. Could you try updating and see if that makes a difference?
Please let me know how it goes.
Best,
AbzHi @wordy7499, nice! Thanks for confirming that it is now working on your end.
If you have some time to review, that would be amazing!
https://wordpress.org/support/plugin/the-events-calendar/reviews/I’d be closing this thread, and please do not hesitate to bump a new thread on our way. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.
Happy Holidays!
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Export only a single eventForum: Plugins
In reply to: [The Events Calendar] fixe for prime_term_cache()Hi @shawfactor, thanks for the tip. I was able to replicate the issue here.
I am really curious about the use case and the need to unregister it. I’d be looking forward to hearing what you’re trying to accomplish here.
Please let me know and we’d be glad to work with you on this.
Best,
Abz