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Hi @megazord,

Thanks for clarifying about the payment gateway that you’re using. The thread you referenced is for the WooCommerce Square plugin, which is different from CyberSource. Thus:

• If you’re using our CyberSource Payment Gateway extension, we’d be happy to check the issue further if you create a support ticket with us here – https://woocommerce.com/my-account/create-a-ticket/?form=ticket
• If you’re using a different CyberSource payment gateway plugin, kindly get in touch with the relevant plugin authors for assistance.

Hope this helps.
Thanks.

Hi @nanouk49,

It seems that on your site, right-clicking and inspecting elements are both disabled. Thus, it’s a bit hard to tell where the issue lies without looking at the underlying CSS.

Is it possible to temporarily remove these restrictions for us?

Thanks.

Hi @strato28nikonmoney,

I have configured the 4 zones of Argentina for Correo Argentino, Zone-1 is CABA and Buenos Aires with the values ​​at home and withdrawal at the branch and it works perfect. Now … I have created a 5th zone for sending by Moto Courier for CABA and Buenos Aires, sectorizing Buenos Aires by ZIP codes. However, it does not show me this option at the end of the purchase. He only shows me the ones from the Argentine Mail.

Normally, WooCommerce will select a shipping zone on a first match basis.

Therefore, if you’d like priority to be given to the fifth zone you just created, you will want to move it upwards in the WooCommerce → Settings → Shipping → Shipping Zones list. Customers who are not in the zip codes for this shipping zone will be matched with the lower zones.

Just a suggestion, for better control of the shipping methods shown to customers during checkout, consider using a plugin that can select certain shipping methods based on conditions like product, shipping class, zip code, etc.
We have the Conditional Shipping and Payments extension that offers this option but feel free to search around for similar plugins.

I hope this helps.
Thanks.

Hi @nebojsa09,

Thanks for getting back.

There are a few things we’d like to figure out in your setup. We’d appreciate if you could do the following checks sequentially and share with us what you find.

1. Regarding the message “You need a higher level of permission. Sorry you are not allowed to edit this item.”

It seems that for some reason you might be missing some permissions an admin should have. You’ll want to check if your admin role still has all permissions.
Kindly install the User Role Editor plugin then go to WP-Admin → Users → User Role Editor. From there, select Administrator in the dropdown and check if all permissions are ticked. If not, tick the empty checkboxes for this role and save.

2. Regarding the other issue on auto-assigned categories that you cannot remove

* Be sure to carry out step 1 before this step then test whether you can manage categories assigned to products. If not, proceed with the steps below.

You’ll want to check if this is caused by some other tool (plugin or theme) that you’re using on your site. Kindly do a full conflict test to see if you can narrow down to the culprit.

Kindly let us know how each of the above steps goes.

Thanks.

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info clarification was helpful!

If you have further questions, please feel free to open a new topic.

Thanks.

Hi,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to proceed as advised by @joashrajin.

If you have further questions, please feel free to open a new topic.

Thanks.

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to the issue.

If you have further questions, please feel free to open a new topic.

Thanks.

Hi,

We’ve not heard back from you in a while or received other inputs here, so I’m marking this thread as resolved. Hopefully, the above plugin suggestion was helpful.

If you have further questions, please feel free to open a new topic.

Thanks.