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Hi @bhoangvietanh,

I’ve tried looking at the page on mobile but it seems that when I click on an image thumbnail, it is correctly displayed.

Just to mention, the display of these images is controlled majorly by your theme. You can verify this by doing a mini-conflict test where you switch to a different theme and check whether the display issue continues.

Once you’ve established that the problem only occurs with your current theme, I’d recommend that you get in touch with the theme authors.

Thanks.

Hi @elena189,

Then I change the status to “Done”, but there were no notifications, no links to the virtual goods for both e-mails.

Just to check, did you add a custom status called “Done” or were you referring to the “Completed” status? If it’s a custom order status, I’d suggest checking with the plugin authors of the plugin used to create it.

However, if it is the “Completed” status, then this would mean that something is preventing either the generation or delivery of the email.
In such a case, I would suggest that you first install the WP Mail Logging plugin and try setting a test order to the “Completed” status. From there, check whether the Order Completed email is captured by the logs.
* If the email isn’t captured in the logs, you’ll want to do a conflict test to try and find the tool preventing the email from being generated.
* If the email is captured in the logs but it isn’t delivered, it would mean that you follow the recommendations shared in this guide.

For reference, kindly check our email troubleshooting guide – https://docs.woocommerce.com/document/email-faq/.

Let us know how it goes.
Thanks.

Hi,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful!

If you have further questions, please feel free to open a new topic.

Thanks.

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to the issue.

If you have further questions, please feel free to open a new topic.

Thanks.

Hi,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful!

If you have further questions, please feel free to open a new topic.

Thanks.

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to the issue.

If you have further questions, please feel free to open a new topic.

Thanks.

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to proceed as advised.

If you have further questions, please feel free to open a new topic.

Thanks.

Thanks for your reply @loadofbikes.

When you upgraded to 5.7, it’s likely that you passed through Step 4 of the Setup Wizard, most likely the one @daniel_richard is referring to. This step lets you personalize your store and at some point, it gives you the option of creating a custom homepage. If you do not skip this option, a custom homepage will be created and it will replace your existing homepage.

Looking at your site now, I see that the layout seems okay.

If it happens in the future, remember to go to your WP-Admin → Pages, locate your old homepage and set it back as the homepage in the Customizer → Homepage Settings.

Hoping that everything is looking and working okay now.
Thanks.