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Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Is it possible to do this…Hi @gabriel0811,
I’d recommend that you check out this extension that meets the said goal – Product Availability Slots for WooCommerce.
You can go through the documentation to know more about its functionalities but feel free to create a presales ticket with us if you have any questions about it.
Hope this helps.
Thanks.Forum: Plugins
In reply to: [WooCommerce] Reduce Stock for order stausHi @pipoulito,
This will require some custom coding. Here are some threads you can get insights from:
* https://stackoverflow.com/a/65976660/6438880
* https://wordpress.org/support/topic/pending-payment-order-status-not-reducing-stock/If you require direct assistance with custom coding, I recommend getting in touch with the WooCommerce Customizations Partners.
Thanks.
Forum: Plugins
In reply to: [WooCommerce] remove category description on paginationHi @azadbakhsh,
The display of that category description is mainly controlled by your theme. It’s usually not prominent by default, but some themes show it.
I’d recommend two approaches here to have the category description shown conditionally on the first page of a category:
* Reaching out to the theme authors to see if they can assist with this modification – You can reach them through: https://themeforest.net/item/martfury-woocommerce-marketplace-wordpress-theme/21273233/support.
* Getting custom code assistance from a developer – I’d recommend consulting with the WooCommerce Customizations Partners.Hope this helps.
Thanks.Forum: Plugins
In reply to: [WooCommerce] Change “Sold Out” textHi @shiftsrl,
After inspecting the elements on the shared page, I see that the “Sold Out” text is being added by your theme.
Thus, if you’re using Loco Translate to modify it, I’d suggest searching for this text on the
Bethemetheme rather than WooCommerce in step 4 of this guide – https://docs.woocommerce.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate.Further, I’d recommend getting in touch with the theme authors for assistance with changing that text. Here’s their support page – https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048/support.
Hope this helps.
Thanks.Forum: Plugins
In reply to: [WooCommerce] COD option not showing in checkout pageHi @princysharma18,
There are a few checks I’d recommend that you do:
* Could you recheck whether the payment method is enabled in WooCommerce → Settings → Payments?
* If you find that it’s enabled but not showing, could you try enabling the BACS (Direct bank transfer) method and check if it is shown on the checkout page?If neither are shown, kindly do a full conflict test as explained in this guide to see if a certain tool is causing the issue.
* If conflict testing doesn’t find a particular tool, please share your status report from WooCommerce → Status for closer checks.Let us know how it goes.
Thanks.Forum: Plugins
In reply to: [WooCommerce] LinksHi @elena189,
Just to mention, I’d encourage you not to share email addresses here since the forums are public and it’s also prohibited by the forum guidelines.
Then I change the status to “Done” as the Administrator, after that I can’t open the link in customer’s profile. Only unknown file under the name “YQMVC3Ec5rLBsA” was downloaded instead of the link https://disk.yandex.ru/d/YQMVC3Ec5rLBsA.
Just to be sure we’re on the same page, the customer had bought a downloadable product and when you changed the order to “Done”, you were able to download a file named “YQMVC3Ec5rLBsA” instead of a link?
If so, it seems that your intention is to sell a link. We have a more suitable extension for selling links called PayWall for WooCommerce. Feel free to check the documentation for more info or create a presales ticket with us if you have any questions.
As a workaround, you could paste the link you’re selling in a TXT or PDF file and upload the file to your site then add it to your downloadable product. The user will be able to download the file containing the link once they make a purchase.
Hope this helps.
Thanks.Forum: Plugins
In reply to: [WooCommerce] WooCommerce Cart doesn’t clear after purchaseHi @briandash,
I disabled all plugins besides the necessary Oxygen and WooCommerce ones. If I disable Oxygen and use the Storefront theme the site shows up as a blank page.
When doing a conflict test, it is usually recommended to change to a default WP theme like Twenty Twenty-One then disable all plugins, and only then check if the issue persists. If it does not, you will want to reactivate your theme and plugins, one by one, checking for the one that causes the issue to come back.
* If the site becomes blank after switching your theme, try going directly to your shop, cart, and checkout pages using the relevant URLs.
Kindly let us know how it goes.
Thanks.Forum: Plugins
In reply to: [WooCommerce] Delete AccountHi @elena189,
I’m not aware of an inbuilt way to allow customers to do that. However, there are plugins that offer this feature. I would suggest taking a look at https://wordpress.org/plugins/delete-me/.
Hope this helps.
Thanks.Forum: Plugins
In reply to: [WooCommerce] deleting customers’ infoHi @pxmalye,
Just to check, before clearing the transients, had you deleted the customer’s data directly from the
wp_wc_customer_lookuptable?It’s best to do these actions sequentially – first, delete the customer’s data then clear the transients.
As @luminus recommended, you’re best placed getting assistance from a developer or your host if you’re not comfortable with this.
If you’re doing it on your own, exercise caution and keep a backup of your site (UpdraftPlus can help with backups).Here’s a plugin that can help you access PHPMyAdmin where you’ll find the
wp_wc_customer_lookuptable – https://wordpress.org/plugins/wp-phpmyadmin-extension/.Thanks.
Forum: Plugins
In reply to: [WooCommerce] How do i make a Attribute to always be the same?Hi @billy2200,
Good to hear that you identified the dropshipping plugin. Hopefully, you were able to reach the authors of the plugin for further assistance.
That said, I’ll go ahead and mark this thread as resolved. If anything else comes up, please be sure to create a new thread with us.
Thanks.
Forum: Plugins
In reply to: [WooCommerce] woocommerce checkout page payment method background colorHi @chingchingching,
Apologies for the delay.
Kindly try adding the following CSS to your Customizer → Additional CSS box, the second one is optional:
/* Changes the whole payment section background to white */
.woocommerce #payment ul.payment_methods li, .woocommerce-page #payment ul.payment_methods li { list-style-type: none; background-color: white !important; } /* Optional - changes payment method background to black for visibility */ .woocommerce #payment div.payment_box, .woocommerce-page #payment div.payment_box { background-color: black !important; color: white !important; }Let us know how it goes.
Thanks.Forum: Plugins
In reply to: [WooCommerce] Issues with product images on product pages on mobileThanks for getting back @bhoangvietanh.
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
I have tested with different themes. And I have also tried deactivating other plugins one by one to see if those plugins are causing any conflicts. But the issues remain.
Just to check on this, if possible, could you share a small recording of how it behaves when you’re using the default WP Twenty Twenty-One theme?
Thanks.
Forum: Plugins
In reply to: [WooCommerce] Orders not showing upHi @churchinchicago,
When I substitute 6570 in the suggested link http://www.biblesandbooksonline.com/wp-admin/post.php?post=1234&action=edit I get an Auto Draft screen.
If possible, share with us more details about this “auto draft” screen. A screenshot of it would also be appreciated. You can use https://snipboard.io/ to share screenshots here.
When I substitute 6571 I get an order, but it’s for an order that took over the 6571 order number that had apparently been deleted.
It’s a bit unlikely. Is it possible to share a bit on how you arrived at this conclusion?
When I substitute 6572 I get the message “You attempted to edit an item that doesn’t exist. Perhaps it was deleted”?
For some reason, either the order did not exist or was deleted.
One key thing to point out is that WooCommerce order numbers are not always sequential, they’re most likely going to be random. Due to this, it might appear as though you have missing orders in between numbers, but in reality, none is missing. Thus, when you have an order #6571, the next one might not be #6572 since this number could have been already assigned to a post by WordPress.
That said, there are plugins like Sequential Numbers Pro that offer the ability to have order numbers in a given sequence.Thanks.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce discount coupon not working properlyThanks for getting back @mdoublejer.
Just to check a few more things:
* Does this issue occur when you try to search for any other product?
* Have you confirmed that the product is currently published?
* When you did the conflict test, after switching to a default WP theme and disabling all plugins apart from WooCommerce, did you check whether the search worked correctly? If not, I’d suggest trying this.Thanks.
Forum: Plugins
In reply to: [WooCommerce] Duplicate Categories on Shop PageHi @steveduffis,
If possible, kindly share with us the shop page URL so that we can take a closer look.
Thanks.