abwaita a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Change the position of “clear” in woocommerceHi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above CSS was helpful.If you have further questions, please feel free to open a new topic.
Thanks.
Forum: Plugins
In reply to: [WooCommerce] Conditional Checkout Fields for WooCommerce Not WorkingHi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to create a ticket with us.If you have further questions, please feel free to open a new topic.
Thanks.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Analytics ErrorHi @duplaajtoprof,
We’d like to take a look at your issue, though separately.
Thus, kindly create a new ticket here – https://woocommerce.com/my-account/create-a-ticket/?form=ticket.
Thanks.
Forum: Plugins
In reply to: [WooCommerce] Strange looking Checkout ?You’re welcome!
Since you’ll be getting further assistance from the theme authors, kindly allow us to mark the thread as resolved on our end.
Should you have any other questions, feel free to create a new thread with us.
Cheers!
Forum: Plugins
In reply to: [WooCommerce] WooCommerce category dropdown searchAwesome, thanks for sharing the name of the theme here!
This might help anyone that stumbles on this thread with a similar need.That said, I’ll now go ahead and mark this thread as resolved.
If you have any other questions, we’ll be happy to help, so feel free to create a new thread.
Cheers!
Forum: Plugins
In reply to: [WooCommerce] Strange looking Checkout ?Thanks for getting back.
I just did another check and it seems that the design is being controlled entirely by the Betheme theme.
Everything seems to match their demo now, from the checkout steps to the alignment of the different elements on the checkout page.
Link to image: https://snipboard.io/sgh7It.jpgThus, I’d recommend that you inquire from the theme authors about any changes you’re seeing that are quite new.
Here’s their support page – https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048/support.
Hope this guides you forward!
Thanks.Hi @woocommclan,
As a first step, I’d recommend checking whether there’s a plugin/theme conflict happening that’s causing the issue. Here’s the conflict test guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.
If the issue persists even after you’ve switched to a default WP theme like Twenty Twenty-One and disabled ALL plugins apart from WooCommerce, we’ll want to take a closer look at it. Thus, could you please share with us:
* Your shipping settings (shipping zones + methods) from WooCommerce → Settings → Shipping
* Your site’s System Status – You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.Thanks.
Forum: Plugins
In reply to: [WooCommerce] Strange looking Checkout ?Hi Christian,
After inspecting elements on your checkout page, I can see that you are using a plugin called Checkout for WooCommerce.
By looking at the demo on the plugin’s site, I can say that they’re behind the “new optics” that you’re seeing on your checkout page.
Thus, I’d recommend that you get in touch with them regarding the standard template you’ve referred to.
You can reach them by clicking the “Help” button on their site.
Hope this helps.
Thanks.Forum: Plugins
In reply to: [WooCommerce] Product category display blank pageHi Michael,
As a first step, kindly check whether this issue is coming from your theme or other plugins by doing a conflict test.
If no cause is apparent after conflict testing, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Thanks.
Forum: Plugins
In reply to: [WooCommerce] Thanks button does not workHi @scruffy1,
Quite unfortunate to hear about this.
When it happens, we usually recommend that you do the following:
- Access your database. Here’s a plugin that can help you to access PHPMyAdmin – https://wordpress.org/plugins/wp-phpmyadmin-extension/
- Open the wc_admin_notes table
- Locate the wc-update-db-reminder entry
- Change the status of that notice from unactioned to actioned
- Save
Let us know how it goes.
Thanks.Forum: Plugins
In reply to: [WooCommerce] Site crashed after updating and can’t activate WooCommerceHi @actifys,
If it helps, I noticed that as soon as this happens the Physical Memory Usage on the server goes to 100% and the CPU limit is reached, which is what I guess makes the site not responding.
Thanks for this info, it seems that your server resources are getting exhausted, and this could be the root of all other problems.
Could you confirm with us the WooCommerce version that you have at the moment? I’d recommend first trying to update to the newest version and then check if the issue persists.
If it does persist, could you try the fix recommended in this related thread?
Lastly, if the above measures do not help, I could recommend following the suggestions in this article – https://onlinemediamasters.com/reduce-cpu-usage-wordpress/.
Let us know how it goes.
Thanks.Forum: Plugins
In reply to: [WooCommerce] Issues with product images on product pages on mobileThanks for getting back as well as sharing the screen recording.
While I’ve not been able to reproduce the issue and it seems neither was @adamkheckler, I’d first suggest varying a few factors: the browser you’re using, the network connection type, and lastly, you could check on another mobile device.
This is to eliminate the possibility that the issue is coming from incorrectly loaded site files due to network, browser, or device-specific issues.
If you’re able to reproduce the problem after varying the above factors, I would suggest posting your case on the GitHub thread as well.
Thanks.
Forum: Plugins
In reply to: [WooCommerce] Vertical single product image too bigHi @funique,
I’d recommend then checking with your theme author to give better assistance on this.
In the meantime, I’d suggest a band-aid solution to resize the container of that image so that the white space does not appear, though the image will be partially be hidden:
.dhvc-woo-product-gallery .slick-slider .slick-list { height: 600px !important; }* The CSS goes to the Customizer → Additional CSS box, feel free to change to a height value of your preference.
Hope this helps.
Thanks.Forum: Plugins
In reply to: [WooCommerce] Orders not showing on Woocommerce “Orders”Thanks for getting back.
Seems to be an older error log about the exhaustion of the WP memory. You could increase the memory limit by either requesting your host or if you’re comfortable doing it yourself, you can follow this guide.
There’s another check that @rainfallnixfig had highlighted that we’d appreciate if you could tell us about. Just to quote his request – “I can see from your System Status you have 18 shop orders – how many of those are not showing in the WooCommerce > Orders page?”
Kindly check if there’s a mismatch between the value in your Status Report’s
shop_ordervalue and the order count in WooCommerce → Orders (All+Trash).We’ll be happy to be of further assistance.
Many thanks.Forum: Plugins
In reply to: [WooCommerce] WooCommerce category dropdown searchHi @paul1776,
I’ve searched around for product filters, most of them seem to display on the sidebar rather than using dropdowns.
Here are a few I could suggest checking out:
* https://codecanyon.net/item/woocommerce-product-filter/8514038
* (Sidebar filter) https://woocommerce.com/products/product-filters/Edit: Just to add, should you require a custom-coded solution, feel free to consult with the WooCommerce Customizations Partners.
I’ll leave the thread open for additional suggestions.
Hope this helps.
Thanks.- This reply was modified 4 years, 7 months ago by abwaita a11n. Reason: *added more options
