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Forum Replies Created
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Hello @besalb
Thank you for taking the time to share your feedback, and we’re truly sorry to hear that the plugin didn’t meet your expectations.
We understand your concern regarding the available fields in the free version. Our aim with the Lite version is to provide essential features that cater to basic needs, while offering more advanced functionalities in the Pro version. That said, we genuinely value all user input—especially when it helps us improve.
Could you kindly share more specific details about what you found missing or what features you were hoping for? We’d love to better understand your use case and see how we can enhance the plugin to serve users like you more effectively.
If we’re able to address your concerns in a future update, we’d be grateful if you might consider revisiting your review.
Thanks again for your time and for giving our plugin a try.
Hoping for a response
Best Regards,
WP Shuffle Team
Hello @chitarristiorg
Thank you for notifying about the warning message. We have released an update with the fix today which should resolve the warning message.
Please do let us know if you figure out any further issues.
Thanks.Forum: Plugins
In reply to: [Floating Side Tab] Show on edge of boxed framed site?Hello @marcushe
Since this is the PRO version support request and we already communicating through the PRO version support channel so we are closing the thread here.
ThanksForum: Plugins
In reply to: [Floating Side Tab] Show on edge of boxed framed site?Hello @marcushe
Thank you for writing to us. Can you please paste the below custom CSS in our plugin’s custom CSS field and let us know if that fixes your issue?.fstp-frontend-display-wrap.fstp-fixed { z-index: 11111; }
And just to inform you this is the forum for our free version. We have dedicated support channel for the PRO users. If you want to contact us again then please contact us from the link below.
https://codecanyon.net/user/wpshuffle#contact
ThanksHello there,
Just to inform you, we had tried to reply the email that you had sent from our codecanyon profile and email failed to deliver and showed us below error message. Please check the screenshot below for an easy reference.https://prnt.sc/d5gf91AMjjht
Thanks.Hello @qykzoo,
Thank you for your clarification. Our plugin does not interfere with the password protection functionality of WordPress pages. This feature operates under WordPress’s default behavior, and any issues related to it are unlikely to be caused by our plugin. Additionally, the issue might be related to the WPS Hide Login plugin.
Best regards,
Hello @qykzoo
Thank you for writing to us. We are a bit unclear regarding your query. Can you please clarify us a bit more clearly?
Thanks.Hello @stefanoulivieri
Thank you for the confirmation. And since the issue is not much related with our plugin so we will mark this topic as resolved.
Please do let us know if you need any further assistance in near future.
Thanks.Hello @lesarnott
Thank you for your reply. This is the free version support channel and not to confuse our free user and for our premium support we have a separate and dedicated support channel. Please paste the URL of the support forum link and we will reply without any delay once we receive the email.
Premium Support
Thanks.Hello @lesarnott
Thank you for your clarification. But the frontend dashboard functionality is only available in our PRO version, so we are a bit confused now since you have mentioned that you are using the Free version.
Can you please share us the screenshot of our plugin’s form listing dashboard in the backend like below screenshot?
https://prnt.sc/jTnSsgJ0JDvG
Thanks.Hello @stefanoulivieri
Thank you for writing to us. Is this query for our PRO version? If yes then we have a dedicated separate channel for the PRO version support so can you please send us this query from this link?
If not then can you please briefly explain how you have managed to add the date field in the form? If possible please provide us some screenshot reference for better understanding of the issue.
Thanks.Hello @lesarnott
Thank you for writing to us and we are really sorry for the super late reply due to changes in the support forum rules for replying the support ticket.
Can you please explain a bit more regarding your query? And can you please let us know if this support is for our Free version or PRO version? If it is for PRO version then we have a dedicated support channel for PRO available in this link.Thanks.
Hello @bph30
We have already communicated regarding this specific support query from our premium support channel so we are currently marking this topic as resolved. Please do contact us if you need any further assistance.
Thanks.
Hello @bph30
We have already communicated regarding this specific support query from our premium support channel so we are currently marking this topic as resolved. Please do contact us if you need any further assistance.
Thanks.