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Hello @hollysieck

Thank you for writing to us. It might be not triggering because our plugin doesn’t trigger the post update action after the custom field is saved.

Can you please add the below code in your active theme’s functions.php file which shall trigger the post update after the successful form submission from our plugin’s form.

add_action('fpsm_form_submission_success', function ($post_id, $form_row, $action) {
    

        $post = get_post($post_id);
            wp_update_post([
                'ID' => $post_id,
                'post_title' => $post->post_title, // dummy update to trigger hooks
            ]);
        
    
}, 10, 3);

Please do let us know if this solves your problem or not.

Regards,
WP Shuffle

Hello @quanserweb

Thank you for letting us know. The issue is really strange and we are unable to replicate it on our development server.

It seems there still are other plugins active. Can you please check once by deactivating other plugins as well along with switching the theme to twenty sixteen and let us know.

Thanks.

Hello there,

Thank you for writing to us. Yes that is possible. You will first need to create the floating side tab and then go to the settings and choose the created floating side tab for the home page. Please check the screenshot below for an easy reference.

https://prnt.sc/AiktIqpoNACY

2. Yes you can choose the template which doesn’t has text but only icons such as template 6, 7 and 8
https://prnt.sc/9GVrB9E251RB

3. Yes that is also possible since you can choose the different color for each icon. Please check the screenshot below for an easy reference.

https://prnt.sc/OGNMMITYMj4j

Thanks

Hello @quanserweb

Thank you for providing us the screenshots. In the separate page, “Disable Status” will actually disable the floating tab for that page so if you want to enable the floating side tab then you will need to turn this option off. Please check the screenshot below for an easy reference.

https://prnt.sc/OPvY_GOSc1mw

But since the floating side tab is not showing even in the preview then we think there is a hook wp_footer might be missing in the theme that you are using in your website because that is the hook we are using to append the floating tab into the page’s html. To confirm this can you please check by switching the theme to the default WordPress theme twenty sixteen and please deactivate the other plugins if feasible and let us know the result afterwards.

Thanks.

Hello @quanserweb

Thank you for writing to us. After you have added a tab, you will need select the pages where you want to display the floating side tab which you can configure in our setting section. Please check the screenshot below for an easy reference.

https://prnt.sc/fv9jRx_kXyw8

Please let us know if you still are unclear or unable to display the tab in your website.

You can also check the detailed documentation available in the link below.

https://wpshuffle.com/wordpress-documentations/floating-side-tab-2/

Thanks

Hello @scnaadmin

Thank you for letting us know regarding the error. We have fixed it. Please check and let us know if you encounter any other issues or have any further queries.

Thanks.

Hello @besalb

Any chance on this?