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Viewing 15 replies - 76 through 90 (of 301 total)
  • Thread Starter 7thcircle

    (@7thcircle)

    I have already gone through all of these steps in addition to the standard “try the next update” answer for WooCommerce and Stripe. This has been a known issue for at least 2 years as evidenced by the support forum, but nothing ever comes of the reports.

    A screen shot of it failing is a screen shot of it just not completing.

    Thread Starter 7thcircle

    (@7thcircle)

    There is no error, just a visible failure (this is per my customer).

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.7thcircledesigns.com
    Site address (URL): https://www.7thcircledesigns.com
    WC Version: 6.6.1
    REST API Version: ✔ 6.6.1
    WC Blocks Version: ✔ 7.6.2
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: ✔
    
    ### Server Environment ###
    
    Server Info: nginx/1.21.6
    PHP Version: 8.0.20
    PHP Post Max Size: 64 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.28-19
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.6.1
    WC Database Prefix: wp_
    Total Database Size: 91.50MB
    Database Data Size: 56.53MB
    Database Index Size: 34.97MB
    wp_woocommerce_sessions: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
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    wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.70MB + Engine InnoDB
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    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_fsmpt_email_logs: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
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    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_patchstack_firewall_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_patchstack_logic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 7.52MB + Index: 6.03MB + Engine InnoDB
    wp_posts: Data: 6.52MB + Index: 0.48MB + Engine InnoDB
    wp_pts_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_pts_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pts_tables: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
    wp_pts_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_logs: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_relevanssi: Data: 3.52MB + Index: 4.55MB + Engine InnoDB
    wp_relevanssi_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_sitemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_term_relationships: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_usermeta: Data: 0.30MB + Index: 0.31MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_bookings_availability: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_wc_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_zapier_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpvivid_scan_result: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpvivid_unused_uploads_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wsal_metadata: Data: 4.52MB + Index: 8.06MB + Engine InnoDB
    wp_wsal_occurrences: Data: 2.52MB + Index: 1.77MB + Engine InnoDB
    wp_yoast_indexable: Data: 1.50MB + Index: 0.38MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.28MB + Index: 0.23MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 70
    br_notice: 1
    custom_css: 3
    deprecated_log: 1
    download: 22
    edd_log: 216
    edd_payment: 109
    edl_landingpages: 3
    edl_memberpages: 33
    edl_services: 10
    enr_subsc_plan: 1
    follow_up_email: 13
    global_product_addon: 2
    hurrytimer_countdown: 1
    mc4wp-form: 1
    nav_menu_item: 85
    oembed_cache: 3
    page: 22
    post: 167
    product: 233
    product_variation: 24
    revision: 820
    shop_coupon: 12
    shop_order: 497
    shop_order_refund: 1
    shop_subscription: 12
    wc_booking: 23
    wc_membership_plan: 37
    wc_product_tab: 45
    wc_user_membership: 16
    wp_global_styles: 1
    wprss_feed: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (54) ###
    
    Gravity Forms: by Gravity Forms – 2.6.3
    WP Activity Log for Gravity Forms: by WP White Security – 1.2.1
    WP Activity Log for Yoast SEO: by WP White Security – 1.3.0
    Akismet Anti-Spam: by Automattic – 4.2.4
    Broken Link Checker: by WPMU DEV – 1.11.16
    Cloudflare: by Cloudflare
    Inc. – 4.10.1
    
    GTM4WP: by Thomas Geiger – 1.16
    Enhancer for WooCommerce Subscriptions: by FantasticPlugins – 3.3
    FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.1.1
    Genesis Blocks: by StudioPress – 1.4.0
    Genesis Connect for WooCommerce: by StudioPress – 1.1.1
    Gravity Forms Akismet Add-On: by Gravity Forms – 1.0
    Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.1
    Gravity Forms reCAPTCHA Add-On: by Gravity Forms – 1.1
    GridPane Redis Object Cache: by Version Forked by GridPane | Till Krüss – 1.5.6
    OMGF: by Daan from FFW.Press – 5.2.2
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.2
    Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.3
    Mailchimp for WooCommerce: by Mailchimp – 2.6.2
    MainWP Child: by MainWP – 4.2.3
    Nav Menu Roles + WooCommerce Memberships Bridge: by Kathy Darling – 1.0.0
    Nav Menu Roles: by Kathy Darling – 2.1.0
    Nginx Helper: by rtCamp – 2.2.2
    Patchstack Security: by Patchstack – 2.1.19
    Pricing Table by Supsystic: by supsystic.com – 1.9.7
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.35
    Redirection: by John Godley – 5.2.3
    Relevanssi: by Mikko Saari – 4.16.0
    User Switching: by John Blackbourn & contributors – 1.6.0
    WooCommerce Anti Fraud: by OPMC Australia Pty Ltd – 4.3.1
    WooCommerce Bookings: by WooCommerce – 1.15.57
    WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.13.0 (update to version 1.14.0 is available)
    WooCommerce Deposits: by WooCommerce – 1.5.11
    Follow-Up Emails: by WooCommerce – 4.9.24
    WooCommerce Stripe Gateway: by WooCommerce – 6.4.2
    WooCommerce Memberships: by SkyVerge – 1.23.0
    WooCommerce Name Your Price: by Kathy Darling – 3.3.9
    WooCommerce PayPal Payments: by WooCommerce – 1.8.1
    WooCommerce Product Add-ons: by WooCommerce – 5.0.0
    WooCommerce Product Bundles: by WooCommerce – 6.15.5
    WooCommerce Smart Coupons: by StoreApps – 5.6.0
    WooCommerce Square: by WooCommerce – 3.1.0
    WooCommerce Subscriptions: by WooCommerce – 4.4.0
    WooCommerce Tab Manager: by SkyVerge – 1.14.1
    WooCommerce: by Automattic – 6.6.1
    Yoast SEO: by Team Yoast – 19.2
    WP 2FA - Two-factor authentication for WordPress: by WP White Security – 2.2.1
    WP Accessibility: by Joe Dolson – 1.9.0
    WP Activity Log for WooCommerce: by WP White Security – 1.4.4
    WP Activity Log: by WP White Security – 4.4.2
    WP Sitemap Page: by Tony Archambeau – 1.9.1
    Smush: by WPMU DEV – 3.10.2
    WPvivid Plugins Pro: by wpvivid.com – 2.2.5
    WPvivid Backup Plugin: by WPvivid Team – 0.9.74
    
    ### Inactive Plugins (1) ###
    
    WP fail2ban: by Charles Lecklider – 4.4.0.4
    
    ### Dropin Plugins (3) ###
    
    db-error.php: Database Error
    maintenance.php: Maintenance Page
    object-cache.php: GridPane Redis Object Cache
    
    ### Must Use Plugins (41) ###
    
    7th Circle Designs Branding: by Eric Leuthardt - 7th Circle Designs – 2.1.1
    7th Circle Designs CPT: by Eric Leuthardt - 7th Circle Designs – 1.1.3
    Admin Notification Cleanup: by Eric Leuthardt - 7th Circle Designs – 1.3.0
    Class Notes Tweaks: by Eric Leuthardt - 7th Circle Designs – 1.4.2
    Client Management: by Eric Leuthardt - 7th Circle Designs – 2.1.4
    Custom Comment Settings: by Eric Leuthardt - 7th Circle Designs – 2.5.1
    Custom Email Sending: by Eric Leuthardt - 7th Circle Designs – 3.4.1
    Custom Image Sizes: by Eric Leuthardt - 7th Circle Designs – 1.0.4
    Customized WP Die Error Page: by Eric Leuthardt - 7th Circle Designs – 1.1.1
    Custom Layout Changes: by Eric Leuthardt - 7th Circle Designs – 2.7.4
    Custom Login Logo and Favicons: by Eric Leuthardt - 7th Circle Designs – 3.2.1
    Custom Security Configurations: by Eric Leuthardt - 7th Circle Designs – 3.7.0
    Custom User Settings: by Eric Leuthardt - 7th Circle Designs – 2.1.1
    Disable Automatic Image Links: by Eric Leuthardt - 7th Circle Designs – 1.0.8
    Enable Genesis Block Widgets: by Eric Leuthardt - 7th Circle Designs – 1.0.0
    Filter WooCommerce Orders by Payment Method: by SkyVerge – 1.0.1
    GridPane Disable XMLRPC: by Jeff Cleverley – 0.1.0
    GridPane Tweaks: by Eric Leuthardt - 7th Circle Designs – 1.3.1
    Heartbeat Optimization: by Eric Leuthardt - 7th Circle Designs – 1.2.3
    Optimize WooCommerce Checkout for Infinity Pro: by Eric Leuthardt - 7th Circle Designs – 1.5.4
    Optimize WooCommerce Scripts: by Eric Leuthardt - 7th Circle Designs – 2.5.2
    Remove WooCommerce Zoom, Gallery @ Single Product Page: by Eric Leuthardt - 7th Circle Designs – 1.0.1
    Rename "My Account" Link @ WooCommerce/WP Nav Menu: by Eric Leuthardt - 7th Circle Designs – 1.0.0
    RSS Branding and Customized Feeds: by Eric Leuthardt - 7th Circle Designs – 2.3.6
    Show WooCommerce Product Visibility: by Eric Leuthardt - 7th Circle Designs – 1.0.5
    WooCommerce 2FA Tab: by Eric Leuthardt - 7th Circle Designs – 1.0.0
    WooCommerce Auto Image Removal: by Eric Leuthardt - 7th Circle Designs – 1.1.6
    WooCommerce Checkout Cleanup: by Eric Leuthardt - 7th Circle Designs – 2.5.2
    WooCommerce Email Sender Adjustments: by Eric Leuthardt - 7th Circle Designs – 1.2.10
    WooCommerce Email Usernames: by Eric Leuthardt - 7th Circle Designs – 1.1.0
    WooCommerce Extra Configurations: by Eric Leuthardt - 7th Circle Designs – 2.2.2
    WooCommerce Extra Logging: by Eric Leuthardt - 7th Circle Designs – 1.1.0
    WooCommerce Freelancer: by Eric Leuthardt - 7th Circle Designs – 2.4.0
    WooCommerce GDPR Add-ons: by Eric Leuthardt - 7th Circle Designs – 1.2.6
    WooCommerce Optional Related Products: by Eric Leuthardt - 7th Circle Designs – 1.1.2
    WooCommerce Price and Stock Adjustments: by Eric Leuthardt - 7th Circle Designs – 2.2.5
    WooCommerce Zelle Gateway: by SkyVerge – 1.0.2
    WP 5.9 Author Dropdown Fix: by Eric Leuthardt - 7th Circle Designs – 1.0.0
    WP CLI Login Command Server: by Evan Mattson – 1.3
    WP fail2ban: by Charles Lecklider – 4.4.0.4
    Yoast Cleaner: by Eric Leuthardt - 7th Circle Designs – 1.0.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: booking (booking)
    bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: ✔
    
    ### WC Pages ###
    
    Shop base: #22919 - /shop/
    Cart: #22920 - /cart/
    Checkout: #22921 - /checkout/
    My account: #22922 - /my-account/
    Terms and conditions: #25233 - /terms-of-service/
    
    ### Theme ###
    
    Name: Infinity Pro
    Version: 1.3.2
    Author URL: http://www.studiopress.com/
    Child Theme: ✔
    Parent Theme Name: Genesis
    Parent Theme Version: 3.3.5
    Parent Theme Author URL: https://www.studiopress.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Memberships ###
    
    Restriction mode:: Hide content only
    Public content:: –
    Excluded from discounts:: –
    Membership plans:: 37
    No SPAM For You! Fighting SPAM in WordPress:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    Getting Started With Google Tag Manager:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    Using Cloudflare to Speed Up and Secure WordPress:: Members: 5Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    Exploring the WordPress Block Editor:: Members: 1Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    Code Ninja:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (1 months)Subscription: YesInstallment plan: No
    Is Your WordPress Site Accessible, The How and Why It Should Be:: Members: 1Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    Advanced WordPress Security for VPS and Dedicated Servers:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    The Ins and Outs of WordPress Security for Beginners:: Members: 1Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    30-Day Online 6-Hour:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (30 days)Subscription: No
    30-Day Online 3-Hour:: Members: 1Access method: Product(s) purchaseAccess length: Specific length (30 days)Subscription: No
    30-Day Online 2-Hour:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (30 days)Subscription: No
    Can I Use This Image for My WordPress Site and Other Photo Questions:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    Building A Better WP-Config File For Better WordPress Performance:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    Build a Robust and Reliable Infrastructure to Eliminate Single Point of Failure:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    Building a Custom Invoicing System With WordPress and WooCommerce:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
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    ### Subscriptions ###
    
    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://www.7thcircledesigns.com
    Subscription Statuses: wc-active: 8
    wc-expired: 1
    wc-cancelled: 3
    
    WooCommerce Account Connected: ✔ Yes
    Active Product Key: ❌ No
    Custom Retry Rules: ✔ No
    Custom Retry Rule Class: ✔ No
    Custom Raw Retry Rule: ✔ No
    Custom Retry Rule: ✔ No
    Retries Migration Status: ✔ Completed
    Report Cache Enabled: ✔ Yes
    Cache Update Failures: ✔ 0 failure
    
    ### Store Setup ###
    
    Country / State: United States (US) — Texas
    
    ### Subscriptions by Payment Gateway ###
    
    Stripe: wc-active: 7
    wc-cancelled: 2
    
    ### Payment Gateway Support ###
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    PayPal: refunds
    Zelle: products
    Check payments: products
    
    ### Product Bundles ###
    
    Database Version: 6.15.5
    Loopback Test: ✔
    Template Overrides: –
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ✔
    Shop country code: US
    WooCommerce currency supported: ✔
    PayPal card processing available in country: ✔
    Pay Later messaging available in country: ✔
    Webhook status: ✔
    Vault enabled: –
    Logging enabled: ✔
    Reference Transactions: –
    Used PayPal Checkout plugin: ✔
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-06-30 19:05:00 -05:00
    Options: ✔
    Notes: 28
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 10,530
    Oldest: 2022-05-29 16:15:05 -0500
    Newest: 2022-06-29 16:06:55 -0500
    
    Pending: 26
    Oldest: 2022-06-29 16:11:55 -0500
    Newest: 2023-01-01 16:26:36 -0600
    
    ### Name Your Price ###
    
    Version: 
    Template overrides: –
    
    ### Smart Coupons related settings ###
    
    Number of coupons to show: 5
    Number of characters in auto-generated coupon code: 
    Valid order status for auto-generating coupon: processing
    completed
    partial-payment
    
    Include tax in the amount of the generated gift card: no
    Deduct credit/gift before doing tax calculations: no
    Gift Card discount is inclusive of tax: no
    Automatic deletion: no
    Coupon emails: yes
    Printing coupons: yes
    Sell gift cards at less price?: no
    Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes
    Renewal orders should not generate coupons even when they include a product that issues coupons: no
    Allow sending of coupons to others: yes
    Allow schedule sending of coupons?: yes
    Combine emails: no
    Auto generated coupon email: yes
    Combined auto generated coupons email: no
    Acknowledgement email: yes
    Enable taxes: no
    Prices entered with tax: no
    Rounding: no
    Display prices in the shop: excl
    Display prices during cart and checkout: excl
    Display tax totals: itemized
    Enable the use of coupon codes: yes
    Calculate coupon discounts sequentially: no
    Account endpoints > Coupons: wc-smart-coupons
    
    ### Status report information ###
    
    Generated at: 2022-06-29 16:08:05 -05:00
    
    Thread Starter 7thcircle

    (@7thcircle)

    This ticket on Github was closed by someone other than the developers so I am reopening it here.

    Thread Starter 7thcircle

    (@7thcircle)

    I have this issue on multiple sites and have tried it in a test environment too.

    Disabling plugins does not help and neither does changing the settings for notifications.

    Thread Starter 7thcircle

    (@7thcircle)

    What details do you need?

    When someone submits a revision they receive an email saying they submitted a revision.

    The admins and approvers do not get an email.

    Email logs do not show a message being sent to anyone except the person submitting the revision.

    Under notifications both s are set to “Always.
    Email Editors and Administrators when a Revision is submitted
    Email original Author when a Revision is submitted

    Thread Starter 7thcircle

    (@7thcircle)

    Just checking in on this since I have not heard anything yet

    Thread Starter 7thcircle

    (@7thcircle)

    The issue is not about emails not being delivered. It is also not about the time stamps, messages going to spam, or anything related to the ability to send emails. The site use Postmark for transactional emails and Fluent SMTP to configure and log sent emails.

    The issue is that emails are not being sent (by this plugin) to the admin / editor / reviser. They are only being sent to the submitter of the revision.

    Thread Starter 7thcircle

    (@7thcircle)

    I have ticket #81572 for the issues with the Pro version. The issue I am reporting here is that the MainWP WPVivid plugin is no longer reporting that updates have run.

    As a little more information, Level3 data is BETA per Stripe support. It is a feature they can enable, but they don’t want to.

    Thread Starter 7thcircle

    (@7thcircle)

    This issue ties in with the policy settings not being available. Once the policy settings are available and I resave the settings everything works.

    FYI… https://wordpress.org/support/topic/these-settings-have-been-disabled-by-your-site-administrator-2/#post-15163572 has the fix

    • This reply was modified 4 years, 4 months ago by 7thcircle.
    Thread Starter 7thcircle

    (@7thcircle)

    I can confirm the snippet works and also solves the settings missing on the profile page and the broken frontend page

    Thread Starter 7thcircle

    (@7thcircle)

    Here is the settings page. There are no other admins on the site.

    https://postimg.cc/8jj0Vt9Y

    I still have this, and the only fix is to flush cache event though I don’t cache the dashboard.

    Thread Starter 7thcircle

    (@7thcircle)

    I am getting a similar issue on another site …. OMGF couldn’t find Medievalsharp. The API returned the following error: Internal Server Error.

    FYI, this is a different hosting environment as well

    • This reply was modified 4 years, 6 months ago by 7thcircle.
    Thread Starter 7thcircle

    (@7thcircle)

    WooCommerce Support: Ticket #4432663 submitted

Viewing 15 replies - 76 through 90 (of 301 total)