I was just solicited by email by Jan Tancino of fixrunner.com as well, after posting a problem in the How-To & Troubleshooting forum today. I find that annoying, but I realize it is not WP’s responsibility. Except maybe to step on them/her.
I thought I did my searching for similar issues thoroughly! Thank you, we are tackling it from that end, also. But if it is not them… ?