• Resolved igcwebadmin

    (@igcwebadmin)


    Yoast does not show the fields such as Title or Meta info or keywords. It shows the tabs but nothing happens when you go through them.

    Screenshot

    There is another user with the same problem: https://wordpress.org/support/topic/readability-and-seo-not-loading-in-wp-editor/#post-15199804

    —–

    I am not showing any JS errors related to Yoast.

    I somehow fixed Yoast on my work computer and got to my house later and logged in and it was messed up again just an hour later. I never could get it to work on my home computer even after doing the same steps.

    After I returned to work yesterday, I logged in to my work computer and Yoast was still working perfectly like I left it once it was fixed. It still doesn’t work on my home computer when I login though. Cookies and all history cleared out of browsers.

    The Health Check & Troubleshooting plugin shows that there are no errors for me even when it’s messing up on my home computer. And I have been very thorough in following the instructions for troubleshooting on the Yoast website. Turning off all plugins and using a default theme, etc. Nothing ever changed at home.

    Now after being able to make SEO changes and add keywords all day yesterday (Monday 12-27), I login on to my work computer and it is messed up again.

    The only thing I did was update a plugin and then decided to deactivate it and just remove it since I didn’t need it anymore.

    • This topic was modified 4 years, 4 months ago by igcwebadmin.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter igcwebadmin

    (@igcwebadmin)

    Here is another article where it sounds and appears like it’s doing the same thing.

    I can confirm I have done all of these steps and everything is on or turned to showing. I’ve even turned it off and saved and turned it right back on and saved. Nothing.

    No articles I’ve found relating or similar to the problem I’m having has been resolved mainly due to inactivity.

    https://wordpress.org/support/topic/the-plugin-is-not-visible-on-the-product-editing-page/

    am also getting the same problem I cant see yoast when I make a blog

    @igcwebadmin We’re sorry to hear you are experiencing this issue on your site.

    We reviewed your screenshot and it looks like you are using the premium version of Yoast SEO. If you have purchased SEO Premium you would need to contact us directly at support@yoast.com for assistance, as this forum is reserved for support of the free version of Yoast SEO as per the forum guidelines. Thanks for your understanding.

    @vaibhavjain1 We are sorry you’re having this issue. Per the forum guidelines, we ask that you please create a separate topic for the issue you are experiencing.

    That way it’s easier to track issues and provide assistance on your specific concerns on your specific site. Plus, you will get your own alerts for the issue rather than someone else’s. You may make a new topic here: https://wordpress.org/support/plugin/wordpress-seo/#new-post.`

    Thread Starter igcwebadmin

    (@igcwebadmin)

    Yes, I’ve done that earlier today also but not gotten any response yet.

    Plugin Support Michael Tiña

    (@mikes41720)

    Hi,

    One of our support team members should have gotten back to you to provide you with premium support for your concern with the plugin.

    These public forums are for support with the free version of Yoast SEO, so we hope you understand.

    Thanks for your understanding!

    Plugin Support Michael Tiña

    (@mikes41720)

    Hi,

    We’ll be setting this to closed in order to keep the forum overview.

    For any questions or concerns regarding the Yoast SEO Premium plugin, please do feel free to reach out to our support team to avail of premium support.

    I’m still experiencing this problem. If someone has a resolution please share.

    Here is my temporary workaround.

    Backdate Yoast SEO Plugin 1 version
    https://wordpress.org/plugins/wordpress-seo/advanced/
    (At Bottom of Page) Please select a specific version to download / 17.8

    Install 17.8

    This solved the problem of being able to view Yoast SEO fields. This MUST be an issue with Yoast SEO 17.9

    But, it’s still forcing all of the Yoast SEO Options/Fields to the right components panel and not the left/bottom of the page where it used to be. The RIGHT PANEL is TOO restrictive. I’m still trying to find a solution for this.

    Has anyone else resolved this issue?

    Thanks…..`

    Please notify me with updates.

    I’m adding TAGS to this POST.

Viewing 9 replies - 1 through 9 (of 9 total)

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