Wrong Phone / Email on Packing Slip

  • Resolved peeperfrog

    (@peeperfrog)


    7 years, 5 months ago

    When a packing slip is created without the billing address but WITH the email and phone number, they are taken from the billing information rather than the shipping information.

    The packing slip needs to include the shipping information, including the SHIPPING phone number/email so that the delivery can be arranged with the receiver.

Viewing 1 replies (of 1 total)
  • Plugin Author WebToffee

    (@webtoffee)

    7 years, 5 months ago

    Hi @peeperfrog,

    By default, woocommerce does not support email and phone number fields for shipping address specifically. You might be using some plugins or custom code to store the data.

    We will need to analyze how you implemented it in your site in order to help you with it. Please reach us via support link here with site details so that we can assist you.

Viewing 1 replies (of 1 total)

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