Wrong Country Code

  • Resolved elitistdogg

    (@elitistdogg)


    11 years ago

    So I am having a few customers a day, randomly – let us know that at checkout, they are not able to check out because the country code is invalid. The customers are in the US and we are receiving plenty of other orders. We havn’t been able to isolate a browser issue or replicate the issue, but they continue to have the issue. We have 2 payment options Paypal standard and paypal advanced. Both options don’t let the patient checkout due to the invalid country code.

    Any advice or other people experiencing this issue? afraid we are losing sales with the people that don’t reach out to us.

    https://wordpress.org/plugins/jigoshop/

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  • Thread Starter elitistdogg

    (@elitistdogg)

    11 years ago

    Thanks Paul.
    Updated. I will let you know we hear from a customer about it.

    Thread Starter elitistdogg

    (@elitistdogg)

    11 years ago

    We just got another phone call today about the country issue.

    Plugin Author Jigoshop Support – Krzysztof

    (@krzysztofk-1)

    11 years ago

    Hi elitistdogg,

    I made few changes at your site, please do not make jigoshop update, as I don’t want to make them disappear.

    Thread Starter elitistdogg

    (@elitistdogg)

    11 years ago

    Thank you.
    Will continue to monitor.

    Thread Starter elitistdogg

    (@elitistdogg)

    10 years, 11 months ago

    So…i’ve waited this week. We have had multiple emails and continued calls.

    Is it something to do with the caching? w3total cache? or another plugin?

    Since i havn’t seen anyone else post about it.

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