wp stream player not displaying stream

  • Resolved votgmedia

    (@votgmedia)


    4 years, 1 month ago

    i added the stream player to my media page to display our live stream but it only displays the stream to me “super admin” not to our users. I set the stream settings to public and can’t figure out why my feed wont display

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wpstream

    (@wpstream)

    4 years, 1 month ago

    Hello there,

    So sorry to hear that your users are having trouble viewing. Upon checking the link, I can confirm that we can see your live stream player. See this link as to how it appears to us https://prnt.sc/J9iLOplIP25V

    Are you referring to your users not actually being able to see the live stream when you are live? As in, the actual video content? Looking forward to helping you sort this out ASAP.

    Best,
    Beatrice

    Plugin Author wpstream

    (@wpstream)

    4 years ago

    Hello there,

    Since we haven’t heard back from you regarding this, we will assume that your issue has been resolved and will mark this topic as ‘Resolved’. You can always start a new issue or send us an email on support@wpstream.net

    Best,
    Beatrice

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: wpstream
  • Last activity: 4 years ago
  • Status: resolved