Hi @markburton52,
Thanks for using WP Ultimate CSV Importer Pro for so long. We really appreciate it.
To help us understand what might be happening, could you please confirm:
- Your Events Manager version
- Our plugin version
- Whether you’re trying to create new locations or assign existing ones
With that information, we can guide you more precisely.
If you’d prefer faster assistance, feel free to reach out to us directly at support@smackcoders.com or submit a support request through our website along with your order ID. We’ll be happy to prioritize it for you.
Looking forward to helping you get this resolved.
Hi @premairuthayarajan , Thanks for responding. I discovered what the main reason was for the failure, when uploading events for the locations to be entered in each event – I’d cited the location post number and not the location id. So now locations do upload correctly. (These are existing locations).
However, there is a still a problem.
1) Events uploaded have the status ‘Draft’ – that’s not a big problem since I can bulk change the status (on the all events screen select all, edit, apply, then change status from draft to publish).
2) However, although the events are now showing up, there is a problem. They aren’t showing on Event lists. That is, they don’t show until I enter the event editor, click update (without changing anything).
Any idea why that might be? I wonder if it might have something to do with the greater complexity of event types since a recent EM update.
Versions:
All Import Pro – 5.0.3; – though I think you might represent a different plugin??
Events Manager 7.2.3.1
Hi, could you please confirm whether you are using WP Ultimate CSV Importer – Pro version? If yes, we recommend reaching out to us directly at support@smackcoders.com, where we provide priority and dedicated support for all our Pro users. Looking forward to your confirmation.
Hi,
We just wanted to follow up on our previous message. If you’re using WP Ultimate CSV Importer Pro, please reach out to us directly at support@smackcoders.com so our team can assist you in detail.
If the issue relates to a different plugin, we recommend contacting the respective plugin’s support team for further assistance.
Please let us know if you need any help specifically with WP Ultimate CSV Importer, we’ll be happy to guide you.
Hi,
We haven’t heard back from you regarding our previous message, so we’re going to mark this topic as resolved for now.
If you’re using WP Ultimate CSV Importer Pro, please reach out to us directly at support@smackcoders.com so our team can assist you in detail.
If the issue is related to another plugin, we recommend contacting that plugin’s support team for further assistance.
If you still need help specifically with WP Ultimate CSV Importer, feel free to reply here and we’ll be happy to reopen the discussion.
Thank you.
— Team Smackcoders
Thanks to the rather poor search function on wordpress.org, I ended up in this thread when I’m actually using a different plugin. The issue was actually a simple one, I’d confused the Events Manager event location id with the location post id. Corrected that and the location details uploaded correctly. Still another glitch: 1 events posted as draft and then weren’t actually live on site until entered the editor, pressed update and exited. Also posting this info in the Events Manager WP forum.
Mark, thanks for the clarification and for sharing the details here. Glad to hear you were able to identify the issue and resolve it.
Wishing you all the best with your project.
