• Resolved danduv

    (@danduv)


    Although I see you say Woocommerce Product Addons are supported – it is not working on my site. I just received an order for a variable item with an add on from a wholesale customer, and they were not charged for the addon. Anything special that I need to do in the configuration to make this work?

    Thanks for the great plugin!

    The page I need help with: [log in to see the link]

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  • Hi @danduv,

    Thanks for contacting us!

    Please be aware that the free WooCommerce Wholesale Prices doesn’t support the integration with WooCommerce Product Add-Ons.

    If you’re using the WooCommerce Wholesale Prices Premium, we have a full integration with the WooCommerce Product Add-Ons and the add-on price should reflect in the order of your wholesale customer. To investigate further, I would like to ask for a temporary admin credential to inspect your settings, if you have any outdated plugins, lower than required PHP version or anything else that might produce this issue.

    Also, please be aware that we are not allowed to cater tickets related to our premium plugins here. To better assist you with this, please forward this inquiry with your admin credentials via our support form here: https://wholesalesuiteplugin.com/support/support-request-form/

    Thank you and I look forward to receiving your message!

    • This reply was modified 7 years, 8 months ago by Ray Abella.
Viewing 1 replies (of 1 total)

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