Hi @smartdiyer,
Are you using WooCommerce? If so, please check these documentations:
– https://getawesomesupport.com/documentation/awesome-support/admin-woocommerce-integration-basic/
– https://getawesomesupport.com/documentation/awesome-support/admin-synchronize-products-woocommerce-easy-digital-downloads/
If the issue continues, could you share us the error messages from the debug.log file?
You can also try to switch to a default WP theme and deactivate your plugins one by one temporarily until the issue disappears (to identify the plugin conflicting).
Thanks.
Hey Thanks for reply. I reinstalled your plugin on another domain with generate-press theme just for testing purpose.
Here too, I have observed the same problems.
My Permalinks are set to: /shop/%product_cat%/
My Product URL before: domain/shop/hand-tools/bolt-cutters/product-name/
After Activating Plugin, URL: domain/product/product-name/ (Turns 404)
After Clearing Transients in Woo,
Product URL shows: domain/product/product-name/ (Works Fine)
Site Permalinks Still stay Same: /shop/%product_cat%/
No Debug Log File Created, since there wasn’t any error
My Server Specs:
{
Server architecture Linux 4.18.0-147.8.1.el7h.lve.1.x86_64 x86_64
Web server LiteSpeed
PHP version 7.4.11 (Supports 64bit values)
PHP SAPI litespeed
PHP max input variables 5000
PHP time limit 120
PHP memory limit 256M
Max input time 120
Upload max filesize 128M
PHP post max size 128M
cURL version 7.71.0 OpenSSL/1.1.1d
}
Later Shifted to Default WP Theme. Issue still persists.
I am totally confused as why other users haven’t faced this issue yet..
====Update==
Disabled All Plugins except Woo,
Set Default Theme,
Permalinks @ /shop/%product_cat%/
SAME ISSUE PERSISTS. Permalinks automatically changes to Product Type
Hi @smartdiyer,
Oh yes, currently the plugin changes the permalink to put “product”. Unfortunately, right now I don’t think there is a way to do that. As long as multiple-products and product syncing is turned on, the slug seems to be forced to “product” – it is a limitation of the product syncing process. I’ve added it to our list of things for future enhancements to the plugin.
Thanks for understanding.
Hi,
Marking this topic as clarified. Any questions you have, let me know.