Hi,
Thanks for using our plugin and reaching out to us.
When you are trying to add a shipping weight field to your feed than this mapping + suffix really should work: https://www.dropbox.com/s/myf8mawsarzimsk/SW1.png?dl=0
We tried it ourselves and after adding the field mapping and reprocessing the feed it shows like this in our test feed: https://www.dropbox.com/s/xxgnpq73wf8o83f/SW2.png?dl=0
Did you do something else?
I will persist today, I think the problem is that the xml file is not updating when I refresh the feed.
I will look to see why that might be the case. Perhaps caching…
We are not able to referesh the feed, It keeps going forever but never completes.
I have increased Batch size to 3000 but still no result.
Hi,
The default batch size of the plugin is 750 products per batch. When you feel the plugin is running into server configuration issues you should lower the batch size and not increase it. Can you try lowering it to 250 and see if that helps?
OK thanks,
I am not sure what the problem was since the feed never refreshed.
I have change that to 250 and also deactivated Redis.
Still the feed seems to be stuck without completing, I will give it a few hours today.
The feed will not refresh once it has been created.
Not sure what else we can check
