• Resolved dankuwp

    (@dankuwp)


    Hi, disappointingly we can’t create a segment based on the category of products purchased. I was rather hoping that the ‘vendor purchased’ item might be populated but it is not. Am I missing something to make this work or are there plans to get Woocommerce categories to show in Mailchimp segmentation? Unfortunately we have many products in a category where it becomes cumbersome to choose them one by one and then hit the five product limit we have.

    Thanks

    Dan

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ryanhungate

    (@ryanhungate)

    @dankuwp

    we have an undocumented filter right now which we had planned on adding to the wiki… this is the way we’re grabbing this information:

    $vendor_filter = apply_filters('mailchimp_sync_product_vendor', $original_vendor, $product);

    So if you are NOT using the WC_Product_Vendors plugin, you can return the proper vendor filter and it will sync your vender properly.

    I know it’s not exactly “product categories” but that’s something that has been discussed and understood as a very good future enhancement on the Mailchimp end. As for right now – the best we can do is allow you to update this product vendor.

    Hope that helps.

    Thread Starter dankuwp

    (@dankuwp)

    Thanks Ryan, I am a little bit confused with the terminology here as Mailchimp use the words ‘vendor’ and ‘category’ in the same section. Is the vendor plugin about ‘brands’ and this filter will pull in products only by brand? If so that won’t work for us as our stuff is our own (singular) brand so there wouldn’t be any segmentation.

    Dan

    Plugin Author ryanhungate

    (@ryanhungate)

    @dankuwp you’re correct on the “vendor” and “category” verbiage being a bit confusing because right now it only supports the “vendor” which is not going to work for this situation. The UI in Mailchimp does actually say “category” which causes some confusion and it’s been reported before.

    It sounds like the best option for you would be if the API supported “product tags” and that could add in functionality that is similar to “categories”. I know it’s something that’s been discussed by the Mailchimp product team, but there’s not a date set for implementation.

    I would simply request this from your account with the Mailchimp support team and reference this post to get more traction on this subject. I agree, this would be great.

    I’m going to mark this as resolved, but only because there’s nothing more that can be done about this in the foreseeable future. If and when product tags come alive, rest assured we will support it in the plugin 🙂

    Ryan

    Thread Starter dankuwp

    (@dankuwp)

    Thanks Ryan, I get confused with this plugin as you are a separate entity to MailChimp yet they are listed as co-authors…I’ll let our account manager know….

    Plugin Author ryanhungate

    (@ryanhungate)

    @dankuwp this is just the “plugin team” where as the “product team” has control over new features that are built into the core of Mailchimp. We most certainly have communications with the right people and will do our best to show your concerns too. The reason I say to please tell the support team, is more for visibility across the organization.

Viewing 5 replies - 1 through 5 (of 5 total)

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