Hi,
Thanks for using our plugin and reaching out to us.
Facebook’s notification indicates you added variations to your feed but those variations do not have anything unique to them added in the feed. So make sure you add things like size, material, color, pattern to your feed….anything that makes the variations unique.
Thanks. I mapped the size attribute to it now. Surprising that it accepted it without that a few months back.
I think that should solve the issue at hand
Hello. I thought the issue was solved but now it appears not to be working again. I’ve tried adding in g:size value to my catalogue feed and then set this to “Attribue pa size” drop down and “mm” in my suffix column. But when I run the refresh feed these are not showing as values in the feed. No g:size added. please help.
Changes are you picked the wrong size attribute. Can you make sure to check the drop-downs on your field mapping page and see if there is another size attribute in it that you can use for mapping?
Thanks. I switch to use the one that just says “size”. I did a refresh of the feed but nothing new shows. I renamed the feed so I could see if that updated and the name did but no sizes added. I just see:
<item>
<g:id>843</g:id>
<g:condition>New</g:condition>
<g:brand>my brand</g:brand>
<g:availability>in stock</g:availability>
<g:description>
etc...
</g:description>
<g:image_link>
https://etc.com.au/wp-content/uploads/etc-MAIN.jpg
</g:image_link>
<g:link>
https://etc.com.au/shop/panama/?attribute_pa_size=800w-800h&utm_source=Facebook%20Catalog%20Feed%20/%20Instagram&utm_campaign=etc&utm_medium=cpc&utm_term=843
</g:link>
<g:title>Etc</g:title>
<g:price>AUD 374.00</g:price>
<g:item_group_id>842</g:item_group_id>
<g:google_product_category>9</g:google_product_category>
<g:product_type>Home > Artwork</g:product_type>
<g:identifier_exists>no</g:identifier_exists>
</item>
Oh sorry. I think you meant the value column? I switched that to “Size (Dynamic Attribute)” with a suffix and thats making a value now. I am now waiting to see if facebook accepts this change as it’s still showing a warning.
Perfect, thanks for the heads-up
Hi,
Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now.
Please do not hesitate to reach out to our support-team again whenever you need our help.
Thanks. Still having some issues I think I can take it from here.
