Validation failed: Upload PDF value is required

  • brynashburn

    (@brynashburn)


    1 year, 2 months ago

    I created a new page https://educationplushealth.com/employment-opportunities/ that looks fine on the backend, published it, connected it to the menu and it just appears blank. When I go to save/update it gives me the “Validation failed: Upload PDF value is required” message. It saves the info on the backend and the page link appears correctly in the navigation.

    I’ve gotten this code when trying to make other changes on this site.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator threadi

    (@threadi)

    1 year, 2 months ago

    I don’t quite understand where you get this message? When editing a page in the backend? Can you provide a screenshot of this? See: https://wordpress.org/support/forum-user-guide/block-editor/#adding-screenshots

    I also see that your page is currently not being built in the frontend. The output of the HTML code simply stops in the middle of the output of an image. This looks to me like a server-side error whose cause should be visible in your hosting’s error log. I would recommend that you take a look there, your hoster’s support can help.

    Thread Starter brynashburn

    (@brynashburn)

    1 year, 2 months ago

    Yes when making changes to the back end, when I hit ‘update’ to save I get a screen with the message “Validation failed: Upload PDF value is required”  or “Validation failed: File Pdf is required” 

    Moderator threadi

    (@threadi)

    1 year, 2 months ago

    That is very strange. Which editor are you working with? You are welcome to show a screenshot of this as well as the error message. See: https://wordpress.org/support/forum-user-guide/block-editor/#adding-screenshots

    Thread Starter brynashburn

    (@brynashburn)

    1 year, 2 months ago

    Classic editor. There is a plugin installed so they can still use it. I deactivated it and that got rid of the error message but it still didn’t save most of the changes or make the page content visible.

    Moderator threadi

    (@threadi)

    1 year, 2 months ago

    I would recommend deactivating all plugins. One of them will be responsible for this and also for the text of this error message. If it works without all plugins, you can reactivate them individually to see which one is to blame.

    If it still does not work without all plugins, change the theme to a standard theme as a test.

    A look under Tools > Site Health can also be helpful.

Viewing 5 replies - 1 through 5 (of 5 total)

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